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About

Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc.

About

Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants, ecommerce teams, and retail marketers who want to integrate AI-powered conversational shopping and checkout directly into AI assistants and their own websites to boost conversions and guide customers from discovery to purchase

Audience

B2C/D2C ecommerce brands.Their founders, growth/marketing, Commercial, and CRM/retention teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$70/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Microsoft
Founded: 1975
United States
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

Company Information

Flowcart
Founded: 2020
United States
flowcart.ai/

Alternatives

SmartBot

SmartBot

BestChat

Alternatives

RichAutomate

RichAutomate

Groovy Web LLP & RichPOS Software
ChatWILL

ChatWILL

CWILL
Behaf

Behaf

Behaf Pvt Ltd

Categories

Categories

Integrations

Shopify Supported
Stripe Supported
ERPNext Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
M-PESA Not Supported
Magento Not Supported
Microsoft Clarity Supported
Microsoft Copilot Supported
Odoo Not Supported
PayPal Supported
Paystack Not Supported
Peach Payments Not Supported
Razorpay Not Supported
SAP ERP Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
WordPress Not Supported
Zoho CRM Not Supported

Integrations

Shopify Supported
Stripe Supported
ERPNext Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
M-PESA Supported
Magento Supported
Microsoft Clarity Not Supported
Microsoft Copilot Not Supported
Odoo Supported
PayPal Not Supported
Paystack Supported
Peach Payments Supported
Razorpay Supported
SAP ERP Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported
Zoho CRM Supported
Claim Copilot Checkout and update features and information
Claim Copilot Checkout and update features and information
Claim Flowcart and update features and information
Claim Flowcart and update features and information