eContact

eContact

SkyCreek
ContactOffice eContact

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ContactOffice:

About

ContactOffice is an online collaboration suite of applications such as Email, Calendar, Documents (cloud storage and online editing), Address book and Chat. ContactOffice can be accessed from any device be it PC, tablet, or mobile phone with a browser. The user has the possibility to share information with other users, through Groups. Group administrators define specific access rights for users in these groups. Users can also share their private space, for instance, a user could share his/her personal Mailbox or Calendar with colleagues without having to share login credentials. ContactOffice supports all standard protocols such as Imap, Pop, CalDAV, CardDAV, WebDAV, ActiveSync, and provides dataportability by offering export modules to standard formats. ContactOffice can create a fully customizable White Label version of its application for enterprises or educational organizations.
eContact:

About

eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
ContactOffice:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
eContact:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ContactOffice:

Audience

Organizations and individuals
eContact:

Audience

Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
ContactOffice:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
eContact:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ContactOffice:

API

Offers API Not Supported
eContact:

API

Offers API Not Supported
ContactOffice:

Screenshots and Videos

eContact:

Screenshots and Videos

ContactOffice:

Pricing

$5.29/month
Free Version Supported
Free Trial Not Supported
eContact:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ContactOffice:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
eContact:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ContactOffice:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
eContact:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ContactOffice:

Company Information

ContactOffice
Belgium
www.contactoffice.com
eContact:

Company Information

SkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/
ContactOffice:

Alternatives

eContact:

Alternatives

LocalContacts

LocalContacts

OneLocal
ContactOffice:
eContact:
TASKE Contact

TASKE Contact

TASKE Technology
ContactOffice:
OfficeCalendar

OfficeCalendar

Lookout Software
eContact:
OutreachCRM

OutreachCRM

Outreach Software
ContactOffice:
Cyrus IMAP

Cyrus IMAP

The Cyrus Team
eContact:
Copy2Contact

Copy2Contact

Anagram Technologies
ContactOffice:
eContact:
ContactOffice:

Categories

Contact Management Supported
eContact:

Categories

Contact Management Supported
ContactOffice:

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported
eContact:

Contact Management Features

Activity Management Not Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported
ContactOffice:

Integrations

Desktop.com Supported
eContact:

Integrations

Desktop.com Not Supported
ContactOffice:
Claim ContactOffice and update features and information
Claim ContactOffice and update features and information
eContact:
Claim eContact and update features and information
Claim eContact and update features and information