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About

Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.

About

Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs). It automatically records, transcribes, and summarizes Microsoft Teams meetings, Zoom meetings, and business phone calls, eliminating manual note-taking. AI-generated summaries, action items, and technical details sync with PSA platforms including ConnectWise Manage, HaloPSA, and Autotask. Vight also provides an AI knowledge assistant that lets users search across calls, meetings, tickets, and documentation using natural language. Additional features include AI-powered front desk and after-hours virtual agents, real-time customer context, technician verification, secure role-based access, reporting, and centralized administration. Vight improves documentation, technician productivity, operational efficiency, and customer service through AI-driven automation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT Service Providers and Managed Service Providers (MSPs)

Audience

IT Managed service providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$550
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.3 / 5
features 4.8 / 5
design 4.1 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ConnectWise
Founded: 1982
United States
www.connectwise.com/platform/unified-management/automate

Company Information

Vight
Founded: 2026
United States
vight.ai

Alternatives

Freshservice

Freshservice

Freshworks

Alternatives

Thread

Thread

Thread Magic
HaloPSA

HaloPSA

Halo Service Solutions

Categories

Categories

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Infrastructure Monitoring Features

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Mobile Device Management (MDM) Features

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring Features

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Virtualization Features

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Integrations

Acronis Cyber Protect
Aritic Desk
Aritic Swarm
Axcient x360Cloud
Barracuda Cloud Archiving Service
CloudMonix
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
CyberQP
ESET Endpoint Security
FlexPoint
GetCybr
HaloPSA
Hornetsecurity VM Backup
IT Portal
Kixie PowerCall & SMS
TechSuite
ThreatAware
ThreatSync
VIPRE Endpoint Security

Integrations

Acronis Cyber Protect
Aritic Desk
Aritic Swarm
Axcient x360Cloud
Barracuda Cloud Archiving Service
CloudMonix
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
CyberQP
ESET Endpoint Security
FlexPoint
GetCybr
HaloPSA
Hornetsecurity VM Backup
IT Portal
Kixie PowerCall & SMS
TechSuite
ThreatAware
ThreatSync
VIPRE Endpoint Security
Claim ConnectWise Automate and update features and information
Claim ConnectWise Automate and update features and information
Claim Vight and update features and information
Claim Vight and update features and information