Confluence

Confluence

Atlassian
Google Docs

Google Docs

Google
+
+

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About

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

About

Google Docs is an AI-powered online document platform designed to help individuals and teams create, edit, and collaborate on content in real time. The platform includes Gemini AI features that assist users with drafting documents, organizing ideas, refining writing styles, and generating polished content using simple prompts. Google Docs offers collaborative tools such as live editing, comments, version history, document sharing controls, and integrated video meetings to help teams work together efficiently from any location. Users can streamline workflows with templates, smart building blocks, electronic signatures, meeting notes integration, and reusable content snippets for faster document creation. The platform also supports importing and editing popular file formats including Microsoft Word documents and PDFs while maintaining collaborative editing capabilities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

From technical teams and project management groups, to marketing, HR, legal, and finance.

Audience

Google Docs is ideal for businesses, educators, remote teams, students, content creators, and organizations seeking AI-powered document creation and real-time collaboration tools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need.
  • Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space.
  • It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice.
  • Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it.
  • Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client.

Cons

  • The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good.
  • There are little to no features to help separate sections and is not the easiest to navigate.
  • Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up.
  • Pretty hard to configure. Text formatting structure "standard" - no cute presentation.
  • The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.

Pros & Cons from Real Users

Pros

  • In Google Docs I like that you have the ability to add things on tho help you with grammar and stuff. I also like how easy it is to use.
  • Google Docs is tightly integrated in the Google Apps ecosystem making it easy to manage, share and backup documents. Google Docs easily handles basic correspondence, document creation and editing. The ability to share and work on a document at the same time is very helpful. The ability to create and save Templates is very helpful for common tasks. Google Docs on Chromebooks is just as usable as on a desktop unlike Office365.
  • - The fact that it is cloud based makes it so much easy to access and edit from anywhere without having to backup so many files.
  • (+) Easy to use and adapt. (+) Powerful recommendation system for layouts and designs. (+) Online collaboration with multiple stakeholders, one can be edit, read access, multiple people can work at a time. (+) One can export the file into desired formats like pdf, doc, text. (+) Autosave of document really helps when there are power cuts or internet outages.
  • I love that it is basically the same thing as Microsoft Word, but it is free, makes documents easily shareable, and saves them to your drive.

Cons

  • The inability to make it dark mode. And also the inability to change background colors.
  • Google Docs does not manage images as well as Microsoft office. This is important when creating documentation and forms with integrated images. Google has made great strides with "Track changes" features, but Microsoft Word has a more robust system for tracking and accepting changes.
  • - The web version of Google Docs has not facility to even create folders etc. for organizing the documents better.
  • (-) Completely dependant on the internet in cases of online collaborations. (-) Sometimes editing becomes too hard because of the online recommendation. (-) Affects productivity in collaborations.
  • I sometimes have issues with the formatting, and when re-opened in another platform it will extend onto a second page, etc.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com

Company Information

Google
Founded: 1998
United States
workspace.google.com/products/docs/

Alternatives

Alternatives

ONLYOFFICE Docs

ONLYOFFICE Docs

Ascensio System SIA
Smartsheet

Smartsheet

Smartsheet.com
Microsoft 365

Microsoft 365

Microsoft
Infince

Infince

Fingent
adoc Studio

adoc Studio

ProjectWizards GmbH
Bit.ai

Bit.ai

Bit Tech Labs
Microsoft Word

Microsoft Word

Microsoft
Arcane Docs

Arcane Docs

Arcane

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management Features

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Document Collaboration Features

Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Integrations

Activepieces
Arphie
Atlassian Crowd
Causal
Fusebit
Google Calendar
Jira Service Management
Korl
Lucidchart
Mermaid Chart
MockFlow
PRDKit
Parallel AI
Rootly
Sapling AI Writing Assistant
Shift
SmartDraw
Workato
Workona
eesel AI

Integrations

Activepieces
Arphie
Atlassian Crowd
Causal
Fusebit
Google Calendar
Jira Service Management
Korl
Lucidchart
Mermaid Chart
MockFlow
PRDKit
Parallel AI
Rootly
Sapling AI Writing Assistant
Shift
SmartDraw
Workato
Workona
eesel AI
Claim Confluence and update features and information
Claim Confluence and update features and information
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Claim Google Docs and update features and information