Related Products
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About
We're the world's most powerful visual insights engine, helping you transform data into insights and insights into stories that fuel action. Confirmit was built by insight pros in Voice of the Customer, Market Research, and Voice of the Employee and provides a self-service technology that lets you unlock powerful insights and tell captivating stories to fuel action. Our always-on visual insights engine is designed to support savvy insight pros. Rapidly uncover the bigger, deeper insights, inspire action, and dominate your market. Streamline your CX program with our end-to-end solution that centralizes data while uncovering & transforming insights into visualized stories that drive action! Just like our technology, our services are as flexible as they are comprehensive. Break down barriers, deliver mind-blowing insights, and drive action that turbocharges your business! We're your partner, an extension of your team who will help you use our solutions to do so.
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About
Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Customer experience platform for companies
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Audience
Companies that want a feedback management system
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationConfirmit
Founded: 1996
Norway
www.confirmit.com
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Company InformationMirrorWave
Founded: 2009
New Zealand
www.mirrorwave.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Not Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Not Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Not Supported
Data Management
Not Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Supported
Paper-Based
Supported
Phone-Based
Supported
Sample Management
Not Supported
Statistical Analysis
Not Supported
Survey Management
Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Integrations
BlueVenn
Supported
Contentsquare
Supported
Desktop.com
Supported
Echoes
Supported
One Model
Supported
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Integrations
BlueVenn
Not Supported
Contentsquare
Not Supported
Desktop.com
Not Supported
Echoes
Not Supported
One Model
Not Supported
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