Condens vs. Lyssna Comparison


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About Condens is a centralized platform designed to streamline user research by enabling teams to store, structure, analyze, and share qualitative data efficiently. It offers features such as AI-driven analysis, multilingual transcription, and collaborative tools, facilitating the rapid transformation of raw data into actionable insights. By creating a single source of truth, Condens enhances accessibility and collaboration across teams, promoting informed decision-making. Its enterprise-ready solutions ensure scalability, security, and seamless integration with existing workflows, making it a valuable asset for organizations aiming to elevate their research maturity.	About Lyssna (formerly UsabilityHub) is a user research platform that enables you to test designs with real users to gain audience insights. Intuitive and easy to use, Lyssna provides fast, actionable feedback so teams can quickly iterate and improve their designs. With flexible pricing, it’s cost-effective to access valuable user insights. Testing tools include five second, first click, navigation, preference and tree testing, card sorting, surveys, & Figma prototype testing. Key features: Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics Interviews: Manage from planning to transcription Observer rooms: Let stakeholders watch interviews live Recordings: Capture audio, screen, and/or camera Mobile testing: Record screen, audio, and camera on mobile devices Live website testing: See where and why users struggle MCP server: Connect your research to AI tools Spaces & Wallets: Centralize research & budgets
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies interested in a powerful user and UX research platform	Audience Companies and teams searching for a remote user research platform
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15/month Free Version Not Supported Free Trial Supported	Pricing $165 per month Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews. Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing. Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration. Panel responses are pay-as-you-go for all plans. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Condens Founded: 2018 Germany condens.io	Company Information Lyssna Founded: 2008 Australia lyssna.com
Alternatives Dovetail Dovetail Research	Alternatives Optimal Workshop Optimal
Useberry	Fiuto
UserBit	Maze
Marvin	UserZoom UserTesting
Lyssna View All	Lookback View All
Categories User Research Supported UX Supported	Categories Usability Testing Supported User Research Supported UX Supported Visual Feedback Supported
	UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Supported Prototyping Not Supported Screen Activity Recording Supported Unmoderated Testing Supported Usability Testing Supported User Journeys Not Supported User Research Supported Show More Features Usability Testing Features A/B Testing Supported Annotations Not Supported Audience Targeting Supported Heatmaps Supported Impression Testing Not Supported Mobile Testing Supported Moderated Usability Testing Supported Prototype Testing Supported Quantitative Metrics Not Supported Remote User Testing Supported Reporting / Analytics Supported Surveys and Feeback Supported Video Recording / Transcription Supported
Integrations Figma Supported Microsoft Teams Supported Zoom Supported ChatGPT Not Supported Claude Not Supported Claude for Legal Not Supported FigJam Supported Google Calendar Not Supported Google Drive Supported Microsoft Excel Supported Microsoft OneDrive Supported Microsoft Outlook Not Supported Microsoft SharePoint Supported Prolific Not Supported Slack Supported UXtweak Supported User Interviews Supported UserTesting Supported Zapier Supported Zendesk Supported Show More Integrations View All 16 Integrations	Integrations Figma Supported Microsoft Teams Supported Zoom Supported ChatGPT Supported Claude Supported Claude for Legal Supported FigJam Not Supported Google Calendar Supported Google Drive Not Supported Microsoft Excel Not Supported Microsoft OneDrive Not Supported Microsoft Outlook Supported Microsoft SharePoint Not Supported Prolific Supported Slack Not Supported UXtweak Not Supported User Interviews Not Supported UserTesting Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 9 Integrations
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