Concursive Suite

Concursive Suite

Concursive
KnowledgeForce

KnowledgeForce

Market Force
+
+

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About

Suite is the next-generation Front Office Solution. Its platform encompasses CRM, order management, e-commerce catalogs and social networking. It embraces the always-on, always-connected world. It incorporates Web 2.0 technologies to enable much richer, many-to-many interactions among companies, their customers and other communities of interest. Suite embraces openness—open standards, open business models, open source, public APIs. It shuns customer lock-in; instead, it lets customers reuse their existing software, integrate with legacy applications, even utilize old CRM systems. Next-generation CRM enables a new kind of enterprise—the Extended Enterprise—in which companies work not only with their suppliers and customers but also with resellers, distributors, franchisees and agents. Extended Enterprises can deploy the Suite platform to serve not just the enterprise itself but its dealer channel, franchisees, network of agents or online affiliate network.

About

Market Force's technology platform for collecting, integrating and visualizing customer experience data. KnowledgeForce® is Market Force’s technology platform for collecting, integrating and visualizing CX data. KnowledgeForce uses the latest big data technologies to consolidate customer experience data from any source—whether collected by Market Force, other vendors, or you. Executives, managers, and franchisees and location-level operators can drill down into particulars for a geography and even down to the location level to identify problem areas and make corrections quickly. KnowledgeForce displays data based on role. Stakeholders can view data across the entire enterprise and quickly drill down into site specific information. Store managers and individual franchisees view data for their specific location and can compare performance at regional or corporate level. We have over 50 standardized reports that can be configured for online or push reporting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Front offices that need a CRM, order management, e-commerce catalogs and social networking solution

Audience

Organizations that want to collect, integrate, and visualize customer experience data

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Concursive
Founded: 2000
United States
www.concursive.com/concoursesuite.shtml

Company Information

Market Force
Founded: 2005
United States
www.marketforce.com

Alternatives

Alternatives

ClickForce

ClickForce

GaleForce Digital Technologies
Trakstar Learn

Trakstar Learn

Mitratech Trakstar
ReForce

ReForce

GaleForce Digital Technologies
Idira

Idira

Idira by Palo Alto Networks
LocalForce

LocalForce

GaleForce Digital Technologies
GlobalProtect

GlobalProtect

Palo Alto Networks
DeltaForce

DeltaForce

We-Bridge
Franchise 360

Franchise 360

Greyridge

Categories

CRM Supported

Categories

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Concursive Suite and update features and information
Claim Concursive Suite and update features and information
Claim KnowledgeForce and update features and information
Claim KnowledgeForce and update features and information