ServMax

ServMax

IRIS Systems
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+

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About

This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.

About

ServMax is a Service oriented software program, unlike other accounting oriented software programs. What does this mean? This means that ServMax doesn’t treat customers as accounts receivable and services as invoices; it lets you see your customers as customers and your services as services. It’s more like the way you do business. ServMax was originally developed in conjunction with a pest control company who wanted a software program that worked the same way as his business did. Wanting to see his customers and most everything about them on one screen was important. He didn’t want a service for a customer to slip through the cracks as it had with his previous software program. Juggling accounts for customers who had more than one service and with different frequencies was a major problem. Invoices and scheduling should be generated automatically to eliminate the human error factor. Most of all, it needs to be to be easy to use and in a way that makes sense.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes in need of a solution to manage claims and allocation processes

Audience

Companies searching for a solution to manage and improve their accounting processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$525 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fixzone
www.fixzone.com/products/administration-zone/complete-service.php

Company Information

IRIS Systems
www.irissystems.biz

Alternatives

Alternatives

SnapCall

SnapCall

seampl
Service Genius

Service Genius

Thoughtful Systems
Unicom

Unicom

Unicom Ventures

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Not Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Not Supported
Landscape Design Not Supported
Mobile Access Not Supported
Payroll Management Supported
Plant Database Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Fixzone Complete Service and update features and information
Claim Fixzone Complete Service and update features and information
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Claim ServMax and update features and information