Competency Manager

Competency Manager

CABEM Technologies
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About

Train Employees. Prove Competency. Mitigate Risk. Competency Manager is an enterprise learning and competency solution that inspires professional development and mitigates compliance risk. For mid-sized to large organizations in manufacturing, healthcare, and education. How it Works for SMEs, Managers, and Employees. Subject Matter Experts can create learning activities and documentation requests directly in Competency Manager. Managers assign activities to individuals or teams, and can measure and reward progress. Employees progress through learning activities and develop skills. Benefits -Manage competency -Train with built in LMS -Track credentials and automatically be notified of expirations and renewals -Reduce risk across the organization -Deploy as a cloud based or on-premise application -Integrate with other software products as needed Easy Setup -Create Groups -Assign Users -Assign Tasks

About

GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-sized to large organization in industries including manufacturing, healthcare, academic institutions, and more.

Audience

Designed to scale with the needs of small, midsize, and multilocation organizations everywhere.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5/user/month
Base pricing plus price per user. Price can vary based on modular purchasing or custom add-ons.
Free Version
Free Trial

Pricing

GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The competency manager has helped our organization track our training and competency of our employees. It has allowed us to ensure our employee have the tools they need to produce high quality product. The product is easy to use, but also robust. Our organization is complex, this program allows us to track the intricacies of our work while still allowing all of our workers to be able to navigate it. Beyond the software, I cannot speak highly enough about the CABEM team. Their team is responsive, helpful, and incredibly open minded. They truly want to help their customers thrive and they are always seeking feedback to make their system better. They have assisted every step of the way.
  • The team worked with me to customize this program to fit our training and compliance needs. They were very patient with me as we worked together.

Cons

  • I don't have any cons. My only advice is to take your time when configuring the system. It is complex and doing it right is important, having to undo the configuration and redo it is a lot of work!
  • Due to several built in design features not being needed for our company, it took a bit of discovery to decide what needed to be taken out to avoid user confusion.

Pros & Cons from Real Users

Pros

  • I like how this cloud-based phone system works as it offers a multitude of benefits to users looking for a complete and easy-to-use phone solution. One of the main advantages of GoTo Connect is its simple and competitive pricing structure. Unlike many other phone systems that charge based on the number of features included, GoTo Connect is priced based solely on the number of users. This makes it easier for companies to understand exactly what they're paying for and ensures they don't overpay for unnecessary features. Works great for larger businesses with 100+ users, this platform also offers custom plans. This allows these businesses to get a customized solution that meets their specific needs, while also taking advantage of the easy-to-use interface and other features that GoTo Connect offers. Another key benefit of this platform is its intuitive interface. I can easily set up and manage your phone system, create call groups, and access video conferencing software, all from a single, easy-to-use dashboard. The graphical user interface for creating call flows is one of the best in the VoIP industry, making it easy for even non-technical users to create and manage their call routing. In addition to its powerful phone system capabilities, GoTo Connect also includes GoToMeeting video conferencing software. With GoToMeeting, it allows me to host video conferences with up to 250 participants. I can also share screen, record meetings and chat with other attendees. This makes it easier for me and my team to work remotely so we can collaborate and stay connected no matter where we are. One last thing I want to add about GoTo Connect is that it provides excellent customer support that is available 24/7 via phone, email, and chat. You can also have access to a library of tutorials, a community forum, and a knowledge base. This ensures users can get help whenever they need it and have the resources, they need to get the most out of their GoTo Connect system.
  • We can interact quickly and easily with GoToConnect, and there's a platform where we can share content with the right people. GoToConnect is also cloud-based, which makes it suitable for a wide variety of users. It has a great dashboard and a lot of usability to help you with your needs. The setup is fast and easy, and the system is simple to understand.
  • - It has one of the best administrative portals. - It is available on both desktop and smartphone platforms for a seamless experience. - The implementation and setup of the software are very easy.
  • This business phone system is easy to use and very affordable . It comes with great features and it makes business communication seamless.
  • GoToConnect ensures that we easily connect, and there is a platform where we share the content with the required persons. Also, GoToConnect is on cloud, which means, suitable to many users.

Cons

  • While this platform is very good and has many benefits, it is also important to consider some of its possible drawbacks. One feature where GoTo Connect falls short is the lack of cloud storage for recorded calls or other files. They must rely on my own storage solutions or third-party services to store and access these important files. This can be inconvenient and can lead to additional expenses for companies that need to purchase additional storage solutions. Another potential downside to GoTo Connect is the lack of shared hardware devices, such as conference phones or headsets. This means that users must purchase their own devices or use compatible devices from other providers. While this may not be a major issue for some businesses, it can be a significant expense for others, especially those with larger teams or multiple locations. Additionally, I have occasional connection issues or audio quality issues that can affect call or meeting performance. These issues can be frustrating and can lead to interruptions in productivity. I experience glitches or bugs with the desktop or mobile app, which can further exacerbate these issues. Another potential concern is that GoTo Connect may not offer as many advanced features as other phone system solutions. While it includes many powerful tools and capabilities, businesses that require more advanced features may need to look elsewhere. I find that GoTo Connect is not priced as competitively as other phone system solutions on the market. While pricing is straightforward and based on the number of users, businesses with larger teams may find costs add up quickly.
  • We discovered the following drawbacks: -If you're using multiple accounts, it's difficult to stay logged in. also there might be a few glitches here and there, and you might find a lot of speech pause. The VoIP relationship is in shambles.
  • - There are some minor bugs like some users encountered problems in hearing incoming calls. But other than this there is not any major con.
  • I have had no problems using this phone system. It works well.
  • GoToConnect requires a strong internet supply, and some areas or firms may lack it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CABEM Technologies
Founded: 2002
United States
www.cabem.com

Company Information

GoTo
Founded: 2003
United States
www.goto.com/connect

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Categories

Categories

Credentialing Features

Appointment Management
Certification Tracking
Committee Management
Document Management
Expiration Management
License Verification
Online Applications
Privileging

Learning Management Systems (LMS) Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Microsoft 365
Amazon Web Services (AWS)
Cornerstone HR
DealerSocket
Docusign
Dropbox
Enthu.ai
Google Workspace
HubSpot CRM
ITBoost
Kizen
Microsoft Azure
Microsoft Dynamics 365
Nekton.ai
OpenVoice
Salesforce
Workday HCM
Zoho CRM
Zoho Desk

Integrations

Microsoft 365
Amazon Web Services (AWS)
Cornerstone HR
DealerSocket
Docusign
Dropbox
Enthu.ai
Google Workspace
HubSpot CRM
ITBoost
Kizen
Microsoft Azure
Microsoft Dynamics 365
Nekton.ai
OpenVoice
Salesforce
Workday HCM
Zoho CRM
Zoho Desk
Claim Competency Manager and update features and information
Claim Competency Manager and update features and information
Claim GoTo Connect and update features and information
Claim GoTo Connect and update features and information