Related Products
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About
Compass is a digital adoption and user guidance platform designed to help organizations guide employees and customers through complex software systems using AI-powered assistance, interactive walkthroughs, and structured knowledge resources. It enables businesses to create step-by-step application walkthroughs that simplify complicated processes by guiding users through tasks directly inside digital tools, ensuring consistent execution and reducing errors. These walkthroughs can be customized to support onboarding, training, and operational workflows so users can quickly learn how to navigate enterprise software environments without extensive manual instruction. Compass also allows organizations to build centralized knowledge bases containing articles, documentation, and user manuals that employees and customers can access at any time for self-service support.
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About
Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and product teams wanting a solution to guide employees and customers through complex digital platforms using interactive walkthroughs, knowledge bases, and AI support
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Audience
Any company that wants to improve user experience on their website or app
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$120 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationCompass
United States
icompass.io
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Company InformationToonimo
Founded: 2013
United States
www.toonimo.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Not Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Personalization Features
A/B Testing
Supported
Abandoned Cart Saver
Not Supported
Account Based Marketing
Not Supported
Behavioral Targeting
Supported
Campaign Segmentation
Supported
Content Analytics
Supported
Contextual Targeting
Supported
Customer Profiles
Supported
Experience Management
Supported
Recommendation Engine
Not Supported
Website Personalization
Supported
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Integrations
Google Analytics
Not Supported
LiveChat
Not Supported
LivePerson
Not Supported
Olark
Not Supported
WalkMe
Not Supported
WordPress
Not Supported
Zendesk Chat
Not Supported
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Integrations
Google Analytics
Supported
LiveChat
Supported
LivePerson
Supported
Olark
Supported
WalkMe
Supported
WordPress
Supported
Zendesk Chat
Supported
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