Community.com

Community.com

Community
+
+

Related Products

  • Attentive
    1,546 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • CallHub
    426 Ratings
    Visit Website
  • Notifyre
    52 Ratings
    Visit Website
  • Extole
    71 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • Caller ID Reputation
    42 Ratings
    Visit Website

About

Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.

About

When your business needs to reach its customers or employees, nothing beats mass texting. But not all texting software are the same. Trumpia adds unique tools that take your business beyond spammy text blasts by targeting messages and automating chores. This way, you can deliver the right message to the right audience, all automatically. Our platform is cloud-based and offers a friendly user interface with an array of end-user tools. Trumpia empowers you to send tailored messages to the right person, at the right time, all automatically. Streamline operations and minimize human error through response-based and rule-based text automation. Send and receive messages using your existing phone number, without having to disclose your personal number. Trumpia brings you the highest ROI throughout the lifecycle of customers and employees. Cater to your subscribers’ channel preferences and ensure you reach 100% of your audience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Entrepreneurs, Small Businesses, Artists, Creators, Public Figures, Media Companies, Brands, and Enterprises

Audience

Businesses of all sizes that need an intelligent SMS platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$195 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I love that my clients get to be anonymous especially because they’re living with HIV/AIDS. It’s allowing me to reach them in a more personalized way that eliminates fear & stigma.
  • Very easy to send text messages and manage the responses. It's so simple that anyone could use it to reach their audience.
  • Community was a great way for us to take advantage of SMS to reach out to our clients whom we previously were only able to connect with over one medium at scale being email.
  • I love Community and use it all the time to communicate with fans of my writing. Recently, I had to contact customer service with an issue that they quickly and efficiently took care of. The follow-up to my inquiry was exceptional and above and beyond.
  • Community.com enables businesses and brands to communicate effectively with their audience on a media that has very high open rate, and enabling compliant opt-outs.

Cons

  • Some features are only available with the upgrade. I wish I could do auto reply for certain group sign ups.
  • I haven't really played with all of the functions, but it seems like pretty simple software.
  • The ONLY thing Community doesn't have is a way for our clients to select which 'tag' they'd like to opt-in for without our direct involvement to make it happen. Ex: we have three markets in which we operate and people that sign up for our texts prefer only a couple of those markets rather than them all. They can send us a text back with what market they prefer, but at that point, there is unneeded friction by having to have myself go back in there to manually input their desired market or 'tag'.
  • I can’t think of any cons either for me or my subscribers!
  • More app features on Community.com could be helpful.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Community
Founded: 2018
United States
community.com

Company Information

Trumpia
Founded: 2008
United States
trumpia.com

Alternatives

Alternatives

SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Influencer Marketing Features

Campaign Management
CRM
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

Zapier
ActBlue
Axis LMS
ChatGPT
Facebook
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Mailchimp
Salesforce
Salesforce Agentforce Marketing
Shopify
WhatsApp
X (Twitter)

Integrations

Zapier
ActBlue
Axis LMS
ChatGPT
Facebook
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Mailchimp
Salesforce
Salesforce Agentforce Marketing
Shopify
WhatsApp
X (Twitter)
Claim Community.com and update features and information
Claim Community.com and update features and information
Claim Trumpia and update features and information
Claim Trumpia and update features and information