Crowdstack

Crowdstack

Crowdstack, Inc.
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About

Community 360 is an all-in-one community engagement platform that makes it very simple for Communnity Managers to control their Data, manage their community & create a positive, thriving and profitable eco-system. We provide a fully-white-label B2B & Gov Ready system that is secure, single tenancy and ready for customisation. Your entire fan base, on one platform, live chat, season tickets, merchandise, it’s the perfect combination for any large scale sport. Provide a safe, curated space for your congregation/devotees, organise events, provide support, collect donations, all in one space. Perfect for any organisation. The perfect tool for Community Consultation. Grow positive engagement, automatically block profanity, sarcasm, negativity and build a thriving community.

About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a powerful community engagement platform

Audience

Businesses, organizations, creatives, groups and clubs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49
Plans start at $999 monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Community 360
Founded: 2024
Australia
www.community360.au

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

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Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Integrations

Google Analytics

Integrations

Google Analytics
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