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About

Homeowner associations across the U.S. trust Communitrak to provide an intuitive, self-service platform that gives residents control of their community. Attract prospective residents while supporting existing residents with a professionally designed website customized for your community. Our amenity reservation manager allows residents to reserve the pool, a tee time, a court, or a table with deposits & fees collected automatically. And now automatically enforce amenity occupancy limits to support physical distancing. Residents can share and interact with one another in a secure space using the Bulletin Board. Modules can be enabled or disabled based on the needs of your community. Select the plan that best fits your community's needs today. You can always upgrade or downgrade in the future. Includes easy-to-use website builder and custom domain name.

About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Homeowner associations seeking a solution to provide an intuitive, self-service platform that gives residents control of their community

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$40.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Communitrak
Founded: 2015
United States
communitrak.com

Company Information

TapHero
United States
taphero.com

Alternatives

Alternatives

OwnerGo

OwnerGo

Shipplicity
Community Works

Community Works

Community Works HOA
PAMS

PAMS

Intelligent Programming Workflow

Categories

HOA Supported

Categories

HOA Supported

HOA Features

Calendar Management Supported
Committee Management Not Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Communitrak and update features and information
Claim Communitrak and update features and information
Claim TapHero and update features and information
Claim TapHero and update features and information