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About

Commune is the all-in-one AI-powered community platform that provides a personally optimized community experience to achieve scalability while reducing churn. Commune realizes impactful customer communication at scale. Interactive and unified customer communication, a one-stop shop for customers and admins. All features in one place mean all the data in one place. Keep Track of customers' behavior across features. Commune fully integrates with your CRM. Data-driven community experience optimization, with workflow and personalization features. Provide users with spaces where they can interact with each other for P2P support. Organize up-to-date knowledge about your product and services. Manage webinars and other events related to your product and services. Send out email notifications and push notifications when you publish content. Conduct surveys and gather user feedback to identify future business and product opportunities.

About

Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties. Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a customer communication platform to manage user interaction and improve community success

Audience

Online publishers, news companies, lifestyle websites, review websites, and more

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commune
United States
commune.us

Company Information

Viafoura
Founded: 2012
Canada
viafoura.com

Alternatives

Alternatives

Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Blog Features

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Arc XP
BlueConic
Microsoft Teams
OAuth
SAP Customer Data Cloud
Salesforce
Slack
WordPress
Zapier
Zephr

Integrations

Arc XP
BlueConic
Microsoft Teams
OAuth
SAP Customer Data Cloud
Salesforce
Slack
WordPress
Zapier
Zephr
Claim Commune and update features and information
Claim Commune and update features and information
Claim Viafoura and update features and information
Claim Viafoura and update features and information