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About

Commune is the all-in-one AI-powered community platform that provides a personally optimized community experience to achieve scalability while reducing churn. Commune realizes impactful customer communication at scale. Interactive and unified customer communication, a one-stop shop for customers and admins. All features in one place mean all the data in one place. Keep Track of customers' behavior across features. Commune fully integrates with your CRM. Data-driven community experience optimization, with workflow and personalization features. Provide users with spaces where they can interact with each other for P2P support. Organize up-to-date knowledge about your product and services. Manage webinars and other events related to your product and services. Send out email notifications and push notifications when you publish content. Conduct surveys and gather user feedback to identify future business and product opportunities.

About

Verint Community is a community-led social commerce platform that creates business opportunities from customer collaborations. Social commerce platforms help businesses to drive sales through online communities, and Verint Community’s customizable, interoperable, fully-featured platform leads the way for socially-driven e-commerce. Community’s forum features deliver social engagement for your organization by providing you with the right customer insights to make data-driven decisions. An active, open discussion forum facilitates brand trust and leads to organic conversions through shared real-life experiences and interactions. Verint Community is equipped out-of-the-box with the features and functions to support a social commerce environment. Discussion and Q&A forums can be fully-customized visually, as well as utilizing modern, responsive UX for ease-of-use. Acting as a cornerstone of interaction, forums become a place where your business reputation can grow through customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a customer communication platform to manage user interaction and improve community success

Audience

Businesses looking for a community-led social commerce platform to create business opportunities from customer collaboration

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Commune
United States
commune.us

Company Information

Verint
Founded: 1994
United States
www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/

Alternatives

Alternatives

Forumbee

Forumbee

Forumbee
Verba Recording System

Verba Recording System

Verba Technologies

Categories

Community Supported

Categories

Community Supported
Social Commerce Supported

Integrations

COZYROC SSIS+ Suite Not Supported
Kova Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Supported
Salesforce Supported
Sitecore Not Supported
Slack Supported
Symphony Not Supported
Unblu Not Supported
Zapier Supported
iVision Plus Not Supported

Integrations

COZYROC SSIS+ Suite Supported
Kova Supported
Microsoft SharePoint Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Sitecore Supported
Slack Not Supported
Symphony Supported
Unblu Supported
Zapier Not Supported
iVision Plus Supported
Claim Commune and update features and information
Claim Commune and update features and information
Claim Verint Community and update features and information
Claim Verint Community and update features and information