CommsOffice Express

CommsOffice Express

CommSoft Software Solutions
LogicsWare EPIX

LogicsWare EPIX

LogicsWare
+
+

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About

CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.

About

LogicsWare EPIX system contains extensive products and modules that enrich the system with features and functionality for normal and business-critical needs. Multi-Database engines interface capability. Multi-Site collection via FTP, IP, Shared Databases (ODBC), RS232, and dial-up. Hierarchical email reporting module that automatically sends emails to both employees and their managers. Extensive reporting features for analytical and control purposes, with the ability to export these reports many standard formats (PDF, Excel, Word, and HTML). Active directory integration for employee data synchronization. IP phone utilities for major PBX vendors. Capable of storing a large number of CDR records (typically infinite) depending on the Database Engine and hard disk space. True Multi-Threading system that make use of new processors (Core 2 Duo, and Quad four), to achieve the highest performance.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations in need of a multi-site call management application

Audience

Hospitality and retail businesses interested in a solution to manage their business and maximize profits

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CommSoft Software Solutions
commsoftrms.com/commsoffice-express/

Company Information

LogicsWare
Founded: 2009
Egypt
www.logicsware.com/EPIX.html

Alternatives

CommView

CommView

@Comm

Alternatives

CommsOffice Express

CommsOffice Express

CommSoft Software Solutions
Calltrak

Calltrak

Theodore Software Consultants
Calltrak

Calltrak

Theodore Software Consultants
VXTracker

VXTracker

Connections
TIM4biz Call Accounting

TIM4biz Call Accounting

TIM Technologies
CMar4Pabx

CMar4Pabx

MarwanSoft

Categories

Call Accounting Supported

Categories

Call Accounting Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Integrations

No info available.

Integrations

No info available.
Claim CommsOffice Express and update features and information
Claim CommsOffice Express and update features and information
Claim LogicsWare EPIX and update features and information
Claim LogicsWare EPIX and update features and information