+
+

Related Products

  • D&B Connect
    189 Ratings
    Visit Website
  • Iris Identity Protection
    3 Ratings
    Visit Website
  • D&B Hoovers
    1,201 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Hightouch
    520 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Wrike
    7,635 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Verizon Connect
    1,003 Ratings
    Visit Website

About

Gain complete visibility into engagement happening in digital channels. Take action to deliver personalized and authentic interactions across the entire customer journey. Empower and educate your builders. Scale your team’s impact with workflows and insights. Turn digital engagement into the pipeline. Today, your sales reps have 5% of your prospects' time during the customer journey. Community is where decisions are made. It’s where future customers discover your solution, where users ask questions for their evaluations, and where purchase decisions are made. Common Room combines engagement happening in these digital channels, product usage, and customer data to deliver intelligent insights and automated engagement that propel success across the entire customer journey. Harness digital engagement as a key input into your customer growth engine. Bring together community, product, and customer data to unlock insights and take action.

About

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in search of a solution to deepen relationships, build better products, and drive impact

Audience

Companies and businesses seeking a solution to improve their customer service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Common Room
United States
www.commonroom.io

Company Information

Kundo
Sweden
kundo.se

Alternatives

Alternatives

BlueSEOTools

BlueSEOTools

BlueSEOTools.com
Videotron Business Television

Videotron Business Television

Videotron Business
FlashRev

FlashRev

FlashIntel
Dashboard OSM

Dashboard OSM

FullStac

Categories

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

AccessOwl Supported
Discord Supported
Discourse Supported
Hightouch Supported
HubSpot CRM Supported
Indent Supported
Intercom Supported
Khoros Supported
Medium Supported
Meetup Supported
Reddit Supported
Salesforce Supported
Salesforce Experience Cloud Supported
Scarf Supported
Slack Supported
Snowflake Supported
Stack Overflow Talent Supported
X (Twitter) Supported
YouTube Supported
Zapier Supported

Integrations

AccessOwl Not Supported
Discord Not Supported
Discourse Not Supported
Hightouch Not Supported
HubSpot CRM Not Supported
Indent Not Supported
Intercom Not Supported
Khoros Not Supported
Medium Not Supported
Meetup Not Supported
Reddit Not Supported
Salesforce Not Supported
Salesforce Experience Cloud Not Supported
Scarf Not Supported
Slack Not Supported
Snowflake Not Supported
Stack Overflow Talent Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Zapier Not Supported
Claim Common Room and update features and information
Claim Common Room and update features and information
Claim Kundo and update features and information
Claim Kundo and update features and information