Commented

Commented

Commented LTD
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About

Commented is a collaboration tool that allows for seamless communication and efficient teamwork on digital projects. With features like on-page commenting, AI suggestions, annotation, and integrations with popular tools, Commented simplifies communication and enhances productivity. It is ideal for design and development teams, project managers, marketing teams, and remote teams. Commented revolutionizes collaboration by enabling discussions and feedback directly on live websites and apps, making communication more direct and effective.

About

Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B businesses

Audience

Medium and Enterprise Commercial

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.90
Free Version
Free Trial

Pricing

$149.00/month/ 2 Agents
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commented LTD
Founded: 2023
United Kingdom
commented.io

Company Information

UseResponse
Founded: 2012
United States
www.useresponse.com

Alternatives

Pagereview.io

Pagereview.io

Pagereview

Alternatives

LiveAgent

LiveAgent

Quality Unit

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Idea Management Features

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Jira
Zapier
Asana
Confluence
DeepL
Facebook
Facebook Messenger
Figma
Google Translate
Help Desk Migration
HubSpot Customer Platform
HubSpot Marketing Hub
LINE
Notion
Skype
Slack
Telegram
WeChat
WhatsApp
X (Twitter)

Integrations

Jira
Zapier
Asana
Confluence
DeepL
Facebook
Facebook Messenger
Figma
Google Translate
Help Desk Migration
HubSpot Customer Platform
HubSpot Marketing Hub
LINE
Notion
Skype
Slack
Telegram
WeChat
WhatsApp
X (Twitter)
Claim Commented and update features and information
Claim Commented and update features and information
Claim UseResponse and update features and information
Claim UseResponse and update features and information