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About

CommentDefender is a cloud service that moderates comments on Facebook Pages and linked Instagram professional accounts. It checks new comments on posts and ads against per-account rules, then hides matches from public view. Filters cover links, emails, phone numbers, custom keywords, mentions, hashtags and emoji. Facebook image and GIF comments are supported; Instagram image comments are not. Users can whitelist accounts, copy rule sets between Pages, assign team roles with access limited to selected Pages, and review an activity log showing the rule behind each action. Hidden comments can be restored. The service is for advertisers, brands, agencies and social media teams managing comment activity. Monthly plans are based on comment volume, with unlimited Pages, team members and filters on every plan. AI profanity and negativity filters are configurable but not yet active.

About

We combine the power of AI and trained human moderators to foster safe and civil online discussions on social media profiles and websites. AI automatically detects and hides harmful comments, while human moderators safeguard freedom of speech by preventing false positives. We bring a sophisticated and complex community management tool that not only automatically moderates online discussions but also provides insights about your audience and their emotions. It consolidates the community management of all your social media profiles and websites into one place, offering a comprehensive overview of your community. AI content moderation utilizes advanced natural language processing and machine learning algorithms to dynamically understand context, adapt to evolving linguistic trends, and minimize false positives for technologically sophisticated, context-aware moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Performance marketers and DTC brands that run paid Facebook and Instagram ads. Agencies and VAs that moderate many client pages. Small business owners and nonprofits that want spam gone without watching the feed.

Audience

Social Media Managers, Community Managers and Marketing Managers of media outlets and media houses, NGOs, governmental institutions and any company who is facing harmful content on social media and websites.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Version Not Supported
Free Trial Supported

Pricing

$79 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CommentDefender
Thailand
www.commentdefender.com/

Company Information

elv.ai
Founded: 2023
Slovakia
elv.ai/

Alternatives

Alternatives

AddResponse

AddResponse

Teknikforce
Relevio

Relevio

Relevio Limited

Categories

Content Moderation Supported

Categories

Integrations

Facebook Supported
Instagram Supported

Integrations

Facebook Not Supported
Instagram Not Supported
Claim CommentDefender and update features and information
Claim CommentDefender and update features and information
Claim elv.ai and update features and information
Claim elv.ai and update features and information