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About

CommentDefender is a cloud service that moderates comments on Facebook Pages and linked Instagram professional accounts. It checks new comments on posts and ads against per-account rules, then hides matches from public view. Filters cover links, emails, phone numbers, custom keywords, mentions, hashtags and emoji. Facebook image and GIF comments are supported; Instagram image comments are not. Users can whitelist accounts, copy rule sets between Pages, assign team roles with access limited to selected Pages, and review an activity log showing the rule behind each action. Hidden comments can be restored. The service is for advertisers, brands, agencies and social media teams managing comment activity. Monthly plans are based on comment volume, with unlimited Pages, team members and filters on every plan. AI profanity and negativity filters are configurable but not yet active.

About

Remove hateful, racist, brand-damaging comments and spam hijacking your social media. Discreetly moderates 22 languages in seconds. Used across the NFL, NBA, NHL, NASCAR, Premier League, and consumer brands to take back control of their social media. Malicious comments are detected and removed in seconds from your social media posts before your players or fans see them. Protecting your brand 24/7/365. Damaging comments are hidden from everyone except the person who wrote them. They are unaware the rest of the world never saw them. A.I. filtering technology + over 1,000 human moderators monitor your social accounts 24/7/365, so your team doesn’t have to. The human moderators will remove harmful comments that elude software. One tool to manage and customize moderation across all social media platforms. Immediate moderation with our preinstalled and continually updated keyword and emoji filtering. All are customizable to your brand’s desire.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Performance marketers and DTC brands that run paid Facebook and Instagram ads. Agencies and VAs that moderate many client pages. Small business owners and nonprofits that want spam gone without watching the feed.

Audience

Companies and social media managers seeking a solution to hide toxic, damaging, and spam comments

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CommentDefender
Thailand
www.commentdefender.com/

Company Information

Respondology
United States
respondology.com

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BrandWiz

BrandWiz

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Categories

Content Moderation Supported

Categories

Brand Protection Supported
Content Moderation Supported

Integrations

Facebook Supported
Instagram Supported

Integrations

Facebook Not Supported
Instagram Not Supported
Claim CommentDefender and update features and information
Claim CommentDefender and update features and information
Claim Respondology and update features and information
Claim Respondology and update features and information