MySampark

MySampark

Saurabh Infosys
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About

CommentDefender is a cloud service that moderates comments on Facebook Pages and linked Instagram professional accounts. It checks new comments on posts and ads against per-account rules, then hides matches from public view. Filters cover links, emails, phone numbers, custom keywords, mentions, hashtags and emoji. Facebook image and GIF comments are supported; Instagram image comments are not. Users can whitelist accounts, copy rule sets between Pages, assign team roles with access limited to selected Pages, and review an activity log showing the rule behind each action. Hidden comments can be restored. The service is for advertisers, brands, agencies and social media teams managing comment activity. Monthly plans are based on comment volume, with unlimited Pages, team members and filters on every plan. AI profanity and negativity filters are configurable but not yet active.

About

MySampark is a social media automation platform that manages Instagram and Facebook accounts using AI-powered workflows. The platform automates replies to comments, sends direct messages, and schedules content across multiple channels from a unified workspace. The AI campaign manager generates captions and hashtags for content planning. Comment-to-DM automation converts engagement into leads by responding to keyword triggers such as pricing inquiries. The AI product reply feature can be trained on product details and FAQs to provide accurate customer responses. A unified inbox consolidates conversations, comments, and AI replies, eliminating the need to switch between platforms. Analytics track engagement metrics and identify top-performing posts. The platform supports centralized management across Instagram, Facebook, LinkedIn, YouTube, Pinterest, and X. Multi-user accounts enable team collaboration across content creation, sales, marketing, and support functions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Performance marketers and DTC brands that run paid Facebook and Instagram ads. Agencies and VAs that moderate many client pages. Small business owners and nonprofits that want spam gone without watching the feed.

Audience

Small & medium businesses, marketing agencies, e-commerce brands, retailers, franchises, startups, enterprises, and social media teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Version Not Supported
Free Trial Supported

Pricing

$4.99/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The AI replies sound incredibly human. Uploaded my products once, set the tone, and now it replies instantly to every comment and DM – even at 3 AM. Supports Instagram, Facebook, LinkedIn, Pinterest, X, and YouTube in one unified inbox. Saved 15+ hours a week and boosted engagement by 30-60%.

Cons

  • Honestly, nothing significant to complain about. The only minor thing is that the initial setup takes a bit of time. But once it's set up, it runs very smoothly.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CommentDefender
Thailand
www.commentdefender.com/

Company Information

Saurabh Infosys
Founded: 2021
India
saurabhinfosys.com

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Categories

Content Moderation Supported

Categories

Integrations

Facebook Supported
Instagram Supported

Integrations

Facebook Supported
Instagram Supported
Claim CommentDefender and update features and information
Claim CommentDefender and update features and information
Claim MySampark and update features and information
Claim MySampark and update features and information