CommentDefender ModSquad

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CommentDefender:

About

CommentDefender is a cloud service that moderates comments on Facebook Pages and linked Instagram professional accounts. It checks new comments on posts and ads against per-account rules, then hides matches from public view. Filters cover links, emails, phone numbers, custom keywords, mentions, hashtags and emoji. Facebook image and GIF comments are supported; Instagram image comments are not. Users can whitelist accounts, copy rule sets between Pages, assign team roles with access limited to selected Pages, and review an activity log showing the rule behind each action. Hidden comments can be restored. The service is for advertisers, brands, agencies and social media teams managing comment activity. Monthly plans are based on comment volume, with unlimited Pages, team members and filters on every plan. AI profanity and negativity filters are configurable but not yet active.
ModSquad:

About

Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Mod to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, ModSquad is the premier resource for social and user-generated content moderation. Monitoring and engaging in conversations. Ensuring brand protection and audience safety. Reviewing chat-room, message boards and comments content. Escalating critical issues to stakeholders. Cross-platform strategies for moderation. Implementing behavior-management software. Chat and safety toolset recommendations. Coppa compliance and child safety best practices. Foreign-language/bilingual moderation. Tailored scheduled with full hours and/or 15-minute scans. Up to 24/7/365 available. Big or small projects welcome.
CommentDefender:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ModSquad:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CommentDefender:

Audience

Performance marketers and DTC brands that run paid Facebook and Instagram ads. Agencies and VAs that moderate many client pages. Small business owners and nonprofits that want spam gone without watching the feed.
ModSquad:

Audience

Global companies looking for moderation solutions to protect, represent and enhance their brand
CommentDefender:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ModSquad:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CommentDefender:

API

Offers API Not Supported
ModSquad:

API

Offers API Not Supported
CommentDefender:

Screenshots and Videos

No images available
ModSquad:

Screenshots and Videos

CommentDefender:

Pricing

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Version Not Supported
Free Trial Supported
ModSquad:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CommentDefender:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ModSquad:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CommentDefender:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ModSquad:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
CommentDefender:

Company Information

CommentDefender
Thailand
www.commentdefender.com/
ModSquad:

Company Information

ModSquad
Founded: 2007
United States
modsquad.com/what-we-do/moderation/
CommentDefender:

Alternatives

ModSquad:

Alternatives

CommentDefender:
AddResponse

AddResponse

Teknikforce
ModSquad:
CommentDefender:
ModSquad:
CommentDefender:
ModSquad:
CommentDefender:
ModSquad:
CommentDefender:

Categories

Content Moderation Supported
ModSquad:

Categories

CommentDefender:

Integrations

Facebook Supported
Instagram Supported
ModSquad:

Integrations

Facebook Not Supported
Instagram Not Supported
CommentDefender:
Claim CommentDefender and update features and information
Claim CommentDefender and update features and information
ModSquad:
Claim ModSquad and update features and information
Claim ModSquad and update features and information