Command Mobile

Command Mobile

Tracen Technologies
+
+

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About

Tracen Technologies, Inc. has developed one of the most comprehensive and powerful data collection software solutions for mobile surveys, field inspections, inventory management, workforce management, and monitoring and evaluation projects. COMMANDmobile® is a workforce management software for onsite inspections, field surveillance, field service calls, mobile surveys, and inventory tracking that provides many benefits. With the GPS tracking and mapping feature, managers can direct tasks to field workers based on their locations. Dispatching can take into consideration field workers’ current positions and workload, including the ability to actively manage field technicians' work queues. Workers no longer have to come into the office to pick up and drop off daily work orders. Filling out a time card is no longer needed. The mobile device can fill out an accurate time card based on actual locations, travel time, and project work time.

About

Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies seeking a data collection solution for mobile surveys and field inspections

Audience

Companies looking for a powerful Field Service Management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.99/month/user
Free Version Not Supported
Free Trial Supported

Pricing

55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The Resco application provides enhanced mobility by enabling access to important business information while on the go, which leads to quicker decision-making and increased productivity. It offers both online and offline modes, and can be easily customized using Woodford to meet specific business needs. Resco helps organizations harness mobile technology to improve productivity and remain competitive in today's fast-paced business environment. Additionally, it is useful for providing customer support.

Cons

  • I don't have many complaints about the application. However, when Microsoft sends updates, users need to delete data and use the application, which is time-consuming.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Tracen Technologies
Founded: 2000
United States
tracen.com/products/

Company Information

Resco
Founded: 1999
Boston (MA), USA | Bratislava, Slovakia (Europe)
www.resco.net/field-service/

Alternatives

Alternatives

Fulcrum

Fulcrum

Spatial Networks
Workheld

Workheld

Workheld GmbH
Fluix

Fluix

Readdle
FastField Forms

FastField Forms

Quickbase

Categories

Inspection Supported
Survey Supported

Categories

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Not Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Inspection Features

Appointment Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Not Supported
Print on Site Not Supported
Report Templates Not Supported
Speech Recognition Not Supported
Subcontractor Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Not Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Not Supported
Purchasing Not Supported
Reminders Not Supported
To-Do List Not Supported
Vendor Management Not Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Not Supported
Task Management Not Supported

Integrations

CamCard Not Supported
Docusign Not Supported
Dropbox Not Supported
Gmail Not Supported
Google Drive Not Supported
Microsoft Dataverse Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Exchange Not Supported
Microsoft Fabric Not Supported
Microsoft OneDrive Not Supported
Microsoft Power BI Not Supported
Microsoft SharePoint Not Supported
SAP ERP Not Supported
Salesforce Not Supported

Integrations

CamCard Supported
Docusign Supported
Dropbox Supported
Gmail Supported
Google Drive Supported
Microsoft Dataverse Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Exchange Supported
Microsoft Fabric Supported
Microsoft OneDrive Supported
Microsoft Power BI Supported
Microsoft SharePoint Supported
SAP ERP Supported
Salesforce Supported
Claim Command Mobile and update features and information
Claim Command Mobile and update features and information
Claim Resco Field Service+ and update features and information
Claim Resco Field Service+ and update features and information