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CommVersion:

About

Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be.
Helpware:

About

We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands. Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. We offer fully integrated business process outsourcing that drives brand loyalty, including call center, answering service, IT, chat, technical, and email support. Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience.
CommVersion:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Helpware:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CommVersion:

Audience

Companies searching for a solution to manage their conversational marketing to accelerate revenue growth
Helpware:

Audience

Businesses seeking an on-demand staffing platform
CommVersion:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Helpware:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CommVersion:

API

Offers API Not Supported
Helpware:

API

Offers API Supported
CommVersion:

Screenshots and Videos

Helpware:

Screenshots and Videos

CommVersion:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Helpware:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CommVersion:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Helpware:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CommVersion:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Helpware:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CommVersion:

Company Information

CommVersion
United States
commversion.com
Helpware:

Company Information

Helpware
Founded: 2015
United States
www.helpware.com
CommVersion:

Alternatives

Helpware:

Alternatives

CommVersion:
chat4business (c4b)

chat4business (c4b)

chat4business
Helpware:
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Helpware:
CommVersion:
Moneypenny

Moneypenny

5.0 out of 5 stars
Helpware:
CommVersion:
Helpware:
CommVersion:

Categories

Live Chat Supported
Managed Live Chat Supported
Helpware:

Categories

CommVersion:

Integrations

Google Analytics Supported
WhatsApp Supported
Amazon DynamoDB Not Supported
Amazon Redshift Not Supported
Amazon Web Services (AWS) Not Supported
Azure SQL Database Not Supported
Facebook Messenger Supported
Freshdesk Not Supported
Google Cloud BigQuery Not Supported
Google Cloud Platform Not Supported
Google Cloud SQL Not Supported
Google Cloud Storage Not Supported
Gorgias Not Supported
Help Scout Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
LiveChat Not Supported
Microsoft Power BI Not Supported
Salesforce Not Supported
Zoho Desk Not Supported
Helpware:

Integrations

Google Analytics Supported
WhatsApp Supported
Amazon DynamoDB Supported
Amazon Redshift Supported
Amazon Web Services (AWS) Supported
Azure SQL Database Supported
Facebook Messenger Not Supported
Freshdesk Supported
Google Cloud BigQuery Supported
Google Cloud Platform Supported
Google Cloud SQL Supported
Google Cloud Storage Supported
Gorgias Supported
Help Scout Supported
HubSpot Customer Platform Supported
Instagram Supported
LiveChat Supported
Microsoft Power BI Supported
Salesforce Supported
Zoho Desk Supported
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Helpware:
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