CommPayOnyx CenterSource
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Related Products
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About
Commissions Processing by Onyx CenterSource is a comprehensive system designed to streamline and automate hotel-and-travel-agent commission payments globally. It begins when the hotel supplies booking data in its chosen file format and schedule, optionally using Onyx’s ValidStay tool for validation. A pro-forma or remittance notice is then issued in the currency of choice, listing the total amount payable to agencies and Onyx’s fee. After the hotel remits funds into the Onyx account, Onyx disburses payments to all participating agencies, usually within a week, and provides detailed confirmation reports. Hotels and agencies gain 24/7 access via the online portal to reconcile payments, validate transactions, and monitor outstanding claims. The process includes research and support services to track inquiries, disputes, or missing payments, and all activity is logged and accessible via customer-service channels.
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About
Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels, resorts and hospitality groups requiring a solution to manage, automate and reconcile travel-agent commission payments
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Audience
Customer-support, service, and contact-center teams at customer-facing organizations, including online retailers and other businesses managing inquiries across digital and voice channels.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOnyx CenterSource
Founded: 1992
United States
www.onyxcentersource.com/hotels/commissions-processing/
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Company InformationSobot
Singapore
www.sobot.io
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Alternatives |
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Categories |
Categories |
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Integrations
Amazon
Not Supported
Facebook Messenger
Not Supported
LINE
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
Walmart
Not Supported
WeChat
Not Supported
WhatsApp
Not Supported
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Integrations
Amazon
Supported
Facebook Messenger
Supported
LINE
Supported
Salesforce
Supported
Shopify
Supported
Walmart
Supported
WeChat
Supported
WhatsApp
Supported
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