CommPay

CommPay

Onyx CenterSource
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About

Commissions Processing by Onyx CenterSource is a comprehensive system designed to streamline and automate hotel-and-travel-agent commission payments globally. It begins when the hotel supplies booking data in its chosen file format and schedule, optionally using Onyx’s ValidStay tool for validation. A pro-forma or remittance notice is then issued in the currency of choice, listing the total amount payable to agencies and Onyx’s fee. After the hotel remits funds into the Onyx account, Onyx disburses payments to all participating agencies, usually within a week, and provides detailed confirmation reports. Hotels and agencies gain 24/7 access via the online portal to reconcile payments, validate transactions, and monitor outstanding claims. The process includes research and support services to track inquiries, disputes, or missing payments, and all activity is logged and accessible via customer-service channels.

About

Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, resorts and hospitality groups requiring a solution to manage, automate and reconcile travel-agent commission payments

Audience

Customer-support, service, and contact-center teams at customer-facing organizations, including online retailers and other businesses managing inquiries across digital and voice channels.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Onyx CenterSource
Founded: 1992
United States
www.onyxcentersource.com/hotels/commissions-processing/

Company Information

Sobot
Singapore
www.sobot.io

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Categories

Commission Supported

Categories

Customer Service Supported

Integrations

Amazon Not Supported
Facebook Messenger Not Supported
LINE Not Supported
Salesforce Not Supported
Shopify Not Supported
Walmart Not Supported
WeChat Not Supported
WhatsApp Not Supported

Integrations

Amazon Supported
Facebook Messenger Supported
LINE Supported
Salesforce Supported
Shopify Supported
Walmart Supported
WeChat Supported
WhatsApp Supported
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