+
+

Related Products

  • Pylon
    111 Ratings
    Visit Website
  • Axero
    218 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Haystack
    283 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Lenso.ai
    2 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • TE Recruit
    635 Ratings
    Visit Website

About

Is your organization taking full advantage of your collective knowledge? Most organizations have a huge amount of Collective Intelligence, but unfortunately is not exploited properly. Let your content reach the employees in context. People tend to search in the internet instead of searching in the intranet. With Collokia Context, you don’t need to change their habits, users may continue searching outside, but relevant internal content will be shown to them. Collokia agents integrate with the tools that your knowledge workers already use and serve as co-pilot, connecting them with information, resources or people when they need help. We can smoothtly integrate our products to your knowledge management system, authentication. or any other enterprise solutions that currently runs in your organization. Collaboration is crucial to improve creativity and productivity, the problem is how do you know with who to collaborate? who else is interested in the same subjects?

About

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises in need of an AI-powered search engine to expose their knowledge management content

Audience

Companies searching for a Knowledge Management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Collokia
Founded: 2014
United States
www.collokia.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/knowledge-management/

Alternatives

Alternatives

KnowledgeBase

KnowledgeBase

LiveChat Software
RightAnswers

RightAnswers

Upland Software
Method Grid

Method Grid

Method Apps Limited

Categories

Categories

Integrations

Google Chrome
Microsoft Edge
Microsoft SharePoint
Mozilla Firefox
Oracle Cloud CX
Oracle Intelligent Advisor
Oracle Service

Integrations

Google Chrome
Microsoft Edge
Microsoft SharePoint
Mozilla Firefox
Oracle Cloud CX
Oracle Intelligent Advisor
Oracle Service
Claim Collokia and update features and information
Claim Collokia and update features and information
Claim Oracle Knowledge Management and update features and information
Claim Oracle Knowledge Management and update features and information