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About

CollisionLink is an online collision parts procurement platform designed to connect automotive dealers, suppliers, and collision repair shops through a centralized system for ordering genuine OEM parts. It streamlines the traditionally complex process of sourcing collision repair parts by replacing manual communication methods such as phone calls, faxes, and handwritten orders with a fast and accurate digital workflow. Through it, collision repair shops can send parts requests and orders directly to their preferred dealers, while dealers receive those requests electronically and respond with pricing, availability, and order confirmations. It improves order accuracy by providing visibility into the entire repair estimate and offering detailed vehicle information such as VIN data, paint codes, trim codes, and other specifications that help ensure the correct parts are ordered.

About

Need for Service is a comprehensive management software built specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time repair status tracking in one platform. Shop owners and technicians can manage customer records, vehicle history, and service appointments efficiently, reducing paperwork and manual errors. The platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers directly through the system. Inventory and parts tracking help shops monitor stock levels, order supplies, and avoid delays caused by missing parts. Built-in communication tools notify customers about repair progress, estimated completion times, and pickup reminders via SMS or email. Need for Service also offers reporting and analytics features, giving owners insight into shop performance, technician productivity, and revenue trends.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Automotive dealerships, parts suppliers, and collision repair shops that need software to electronically order, sell, and manage OEM collision repair parts through a connected procurement network

Audience

Need for Service is designed for auto repair shops, service centers, and independent mechanics of all sizes, from single bay garages to multi location operations. It suits shop owners, service managers, and technicians looking to streamline scheduling, work orders, and customer communication. It is also a strong fit for specialty repair businesses such as tire shops, quick lube centers, and body shops that need efficient job tracking, inventory management, and invoicing in one system.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$150/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OEC
Founded: 2000
United States
oeconnection.com/products/collisionlink/

Company Information

Need for Service
Founded: 2021
Estonia
needforservice.app/

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim CollisionLink and update features and information
Claim CollisionLink and update features and information
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