Cogsdale Customer Service ManagementCogsdale
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Related Products
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About
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997.
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About
OmegaFi offers purpose-built, scalable chapter management solutions designed to streamline operations for fraternities and sororities. Their billing & payments software increases dues payments by 20% and simplifies financial management with features like unlimited free financial accounts with FDIC security, security and spending controls, automated bill pay, automatic budget calculators and reports, and unlimited free debit cards. The Member Engagement solution enhances communication and participation through a mobile app with integrated chat, shared calendars, event attendance tracking, points system management, fast emergency check-in, and automated reminders. For recruitment, OmegaFi provides tools such as automated recruitment matching, secure registration, and payments, custom groups and photo directories, chapter selection management, user-friendly reporting, superior customer service, and fast mobile voting.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Public sector and/or local government utilities seeking a solution to improve and manage their operations
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Audience
Organization leaders wanting a solution to enhance financial management, member engagement, and recruitment processes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCogsdale
Founded: 1997
Canada
www.cogsdale.com
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Company InformationOmegaFi
United States
www.omegafi.com
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Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
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Integrations
Microsoft Dynamics 365
Microsoft Power BI
Salesforce
Vocantas Communicate
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Integrations
Microsoft Dynamics 365
Microsoft Power BI
Salesforce
Vocantas Communicate
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