MAP FinTech PolarisMAP FinTech
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Related Products
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About
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
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About
The “Polaris Platform” empowers our firm with complete control of the entire process, from data sourcing to reporting and monitoring. “Polaris” strategic platform delivers unparalleled flexibility to quickly adapt to new and evolving regulations. Additionally, the “Polaris Platform” enables the required conversions, enhancements and re-formatting of the gathered data, preparing them for submission. Furthermore, it automates complex workflow processes enabling us, and our customers, to review results and ensure accuracy, along the complete cycle. It also adapts to changes across institutions, geographies and jurisdictions without systems re-engineering, reducing implementation times. Finally, it offers a flexible foundation from which to achieve compliance and help meet the current and future reporting demands of regulatory authorities. Sourcing of information from various client systems. Enhanced validation of data, conversion, enhancing and re-formatting of the information/data.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
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Audience
Enterprises interested in a solution to gain control of their entire processes, from data sourcing to reporting and monitoring
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCognitive View
Founded: 2018
Australia
cognitiveview.com
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Company InformationMAP FinTech
United Kingdom
mapfintech.com/polaris-platform/
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Categories |
Categories |
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Integrations
Microsoft Excel
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