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About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

About

LoopBridge provides AI-powered business analyst agents that work 24/7 to extract valuable insights from customer conversations. Their platform helps businesses identify upsell opportunities by analyzing verbal cues in calls and chats to detect moments when customers are ready for upgrades or additional products. LoopBridge also predicts customer churn by recognizing signs of frustration, disengagement, or unresolved issues, enabling proactive retention efforts. The AI-driven solution helps companies boost revenue, fix bottlenecks, and improve customer satisfaction by turning complex data into actionable intelligence. Security and privacy are prioritized, with LoopBridge maintaining SOC 2 Type 2 and GDPR compliance. Overall, LoopBridge offers a scalable, secure way to use conversational data for smarter business decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Audience

Customer experience, sales, and support leaders seeking AI-driven insights from customer conversations to boost revenue and reduce churn

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$800/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Company Information

LoopBridge
Founded: 2024
Israel
loopbridge.ai

Alternatives

Alternatives

AssistLoop.ai

AssistLoop.ai

AssistLoop
ChattiLive

ChattiLive

ConversionIQ.ai

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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