RightAnswers

RightAnswers

Upland Software
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About

Cocoom is a visual knowledge sharing tool that helps teams to better collaborate and communicate. A source of knowledge to improve support and collaboration between the teams! Our template library and our very simple editor allow you to be effective immediately and to produce quality knowledge without any training. Cocoom reduces friction and misunderstandings between two or more teams. As soon as we leave our own team, project or department, we find it difficult to value our actions and give visibility to what we do. Cocoom makes it easy to share visual informations to improve cooperation. Cocoom helps support services to provide a complete, efficient and up-to-date source of information for all employees. In this way, each individual and each team has access to the visual knowledges they need and the role of the support services is simplified and enhanced.

About

Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams and companies seeking a tool to collaborate and communicate

Audience

Companies interested in an enterprise knowledge management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cocoom
Founded: 2017
France
cocoom.com

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/

Alternatives

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
Igloo

Igloo

Igloo Software
Shelf

Shelf

Shelf.io

Categories

Categories

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Not Supported
Employee Guides Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Microsoft SharePoint Supported
Microsoft Teams Supported
Microsoft Word Supported
Slack Supported

Integrations

Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Microsoft Word Not Supported
Slack Not Supported
Claim Cocoom and update features and information
Claim Cocoom and update features and information
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Claim RightAnswers and update features and information