Coconut Software

Coconut Software

Coconut Software Corporation
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About

Our cloud-based, enterprise-level appointment scheduling and visitor management platform combine your on-location and digital channels, providing self-service booking and curbside pickup, online and physical queuing, wait time tracking, callback requests and virtual meeting support as well as contact center integration. Providing this customized experience, either in person or digitally, enhances client engagement, speeds up revenue-generating opportunities, balances workforce staffing, and delivers key insights that organizations cannot capture through their calendars or CRMs alone. In fact, we are the frictionless layer on top of those technology pieces and allow for meaningful connections through a simpler engagement process. Our intuitively-built user interface will delight your clients and your staff with its simplicity and flexibility. We understand the finance industry’s security and compliance requirements—and have built Coconut to surpass them.

About

Sign In Solutions is the next generation of Visitor Management platform, offering transformative solutions to manage visitors, ensure compliance, mitigate risks, and optimize workplace operations. Our visitor management system streamlines registration, check-in, and authorization processes, while our facility management tools streamline room booking, resource allocation, and asset management. We prioritize security with our advanced risk mitigation measures, including health and safety protocols, emergency messaging, and robust analytics for thorough auditing. Sign In Solutions aims to deliver organizations a smooth visitor experience, heightened operational efficiency, and enhanced safety and security measures for the enterprise business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Financial institutions that want to improve the digital and physical engagement of their clients, Coconut’s suite of cloud based solutions uniquely solves this by providing a way to seamlessly schedule, measure and manage client, prospect and staff interactions

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Contact us for pricing details for the enterprise business or view our flat rates for small and midsize businesses.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The program itself works well and is easy to customize once you become familiar with it. It works well on our Ipads but there is some connectivity issues with the Brother printers.

Cons

  • After researching alternatives, I found the cost to be extremely high for what is provided—over $7,000 per year for just three access points. They do offer a much cheaper product, the Sign In App, and the Core version would have been exactly what I needed. Unfortunately, despite my contract not renewing for another two weeks, they refused to amend my agreement to allow me to switch to that product.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Coconut Software Corporation
Founded: 2007
Canada
www.coconutsoftware.com

Company Information

Sign In Solutions
Founded: 2006
United States
signinsolutions.com

Alternatives

Alternatives

Flexwhere

Flexwhere

Dutchview
Sign In Enterprise

Sign In Enterprise

Sign In Solutions
Engage

Engage

THB Infotech
turni.to

turni.to

Crowder

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Meeting Room Booking System Features

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

Integrations

Bromcom
Cisco Webex
Facebook
Gmail
Google Calendar
Google Hangouts
Google Workspace
Microsoft 365
Microsoft Teams
Postmark
Salesforce
SchoolPod
Sign In App
Sign In Compliance
Sign In Enterprise
Sign In Scheduling
Sign In Workspace
Slack
Twilio
Zoom

Integrations

Bromcom
Cisco Webex
Facebook
Gmail
Google Calendar
Google Hangouts
Google Workspace
Microsoft 365
Microsoft Teams
Postmark
Salesforce
SchoolPod
Sign In App
Sign In Compliance
Sign In Enterprise
Sign In Scheduling
Sign In Workspace
Slack
Twilio
Zoom
Claim Coconut Software and update features and information
Claim Coconut Software and update features and information
Claim Sign In Solutions and update features and information
Claim Sign In Solutions and update features and information