Coconut Software

Coconut Software

Coconut Software Corporation
OneView

OneView

OneView Commerce
+
+

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About

Our cloud-based, enterprise-level appointment scheduling and visitor management platform combine your on-location and digital channels, providing self-service booking and curbside pickup, online and physical queuing, wait time tracking, callback requests and virtual meeting support as well as contact center integration. Providing this customized experience, either in person or digitally, enhances client engagement, speeds up revenue-generating opportunities, balances workforce staffing, and delivers key insights that organizations cannot capture through their calendars or CRMs alone. In fact, we are the frictionless layer on top of those technology pieces and allow for meaningful connections through a simpler engagement process. Our intuitively-built user interface will delight your clients and your staff with its simplicity and flexibility. We understand the finance industry’s security and compliance requirements—and have built Coconut to surpass them.

About

Leverage a modern cloud and headless commerce infrastructure to rapidly build, scale, and launch digital services for curbside pickups, delivery, point of sale, mobility, self service, and more. Deliver scalable, resilient digital engagement without backend commerce development or limitations from monolithic legacy store and commerce systems. Extend or replace the legacy footprint with omnichannel and mobile POS, self-service and powerful enterprise promotions. Increase relevance and loyalty by creating powerful promotions that reach every point of engagement. A detailed view of digital engagement, status and tasks to service customers in-store, at the curb, or with delivery. Empower the store with tools to assemble orders, respond to buyer preferences and optimize associate workflows. Take checkout to the curb with powerful functions to reserve online and pay on arrival.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Financial institutions that want to improve the digital and physical engagement of their clients, Coconut’s suite of cloud based solutions uniquely solves this by providing a way to seamlessly schedule, measure and manage client, prospect and staff interactions

Audience

Retailers looking for a platform to overcome competitive threats that challenge the relevancy of physical stores

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Coconut Software Corporation
Founded: 2007
Canada
www.coconutsoftware.com

Company Information

OneView Commerce
Founded: 2010
United States
www.oneviewcommerce.com

Alternatives

Alternatives

turni.to

turni.to

Crowder

Categories

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Not Supported
Document Management Not Supported
ID Scan Not Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported

Integrations

Cisco Webex Supported
Facebook Supported
Gmail Supported
Google Analytics Supported
Google Calendar Supported
Google Hangouts Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Postmark Supported
Salesforce Supported
Trucker Tools Not Supported
Twilio Supported
Zoom Supported

Integrations

Cisco Webex Not Supported
Facebook Not Supported
Gmail Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Hangouts Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Postmark Not Supported
Salesforce Not Supported
Trucker Tools Supported
Twilio Not Supported
Zoom Not Supported
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