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About

Complete solutions from catalog integrity and assortment to seller onboarding and more. Access real-time visibility into market share down to SKU-level and build a strong reputation. See the big picture, predict trends and streamline investment opportunities with the right data. The only constant in eCommerce is change. Marketplaces and online brands need a window into now. Only real-time data at your fingertips is the key to keeping up. Today, shopping online is limitless. The lines of buying, shipping, and marketing are blurring across borders. Bringing together one version of the truth is critical to compete. At Cluster, we have a global team of smart, hard-working, innovative people that strive to make online businesses succeed and make smarter, more informed decisions. Cluster is on a mission to help businesses operating in the eCommerce space take advantage of digital point-of-sale and normalized catalog data for success.

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce businesses and companies requiring a solution to access real-time market visibility

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for pricing details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Cluster
United States
datacluster.com

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

XPLN Suite

XPLN Suite

XPLN GmbH
Woopra

Woopra

Appier

Categories

Categories

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Product Analytics Features

Attribution Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Supported
Touchpoint Analytics Not Supported
User Segmentation Supported

Integrations

Alibaba Cloud Supported
Amazon Supported
Decathlon Capital Supported
Facebook Marketplace Supported
Google Shopping Supported
Nielsen Marketing Cloud Supported
PayPal Supported
Poshmark Supported
Pricing Navigator Supported
Square POS Supported
Walmart Supported
eBay Supported

Integrations

Alibaba Cloud Not Supported
Amazon Not Supported
Decathlon Capital Not Supported
Facebook Marketplace Not Supported
Google Shopping Not Supported
Nielsen Marketing Cloud Not Supported
PayPal Not Supported
Poshmark Not Supported
Pricing Navigator Not Supported
Square POS Not Supported
Walmart Not Supported
eBay Not Supported
Claim Cluster and update features and information
Claim Cluster and update features and information
Claim Revuze and update features and information
Claim Revuze and update features and information