Clubward

Clubward

5.0 out of 5 stars
+
+

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About

Clubward is modern, cloud-based club management software for swim and tennis clubs, sports and social clubs, community organizations, and HOAs. Its member CRM gives staff a searchable database of individuals and households, with membership status, contact details, tags, waivers, and payment history. Clubs can manage applications, membership packages, renewals, dues, and online payments. Members can update household details, pay balances, and book facilities through a self-service portal. For daily operations, Clubward brings together check-ins, guest passes, court and pool reservations, event registration, staff scheduling, and snack bar point of sale. Clubs can send announcements and targeted email campaigns, connect their website, and integrate with WordPress, QuickBooks Online, and Mailchimp. Clubward provides guided onboarding, data migration, and human support.

About

Community swimming pools or other small facilities that need simple, membership management software. Perform front desk check-in for members and guests, and track facility usage. Ideal for HOA, apartment, and condo associations. Most facility management software is expensive and has features for commercial club management that small organizations don't need. PoolPass is specifically tailored for community pools and is simple and intuitive to use. Use the PoolPass app with your iPad tablet or iPhone. The standalone version stores data right on your device, and can be backed up using iCloud. Use your device's camera to capture member images and scan barcodes. Or use a paired Bluetooth barcode scanner at check-in.PoolPass is available on your favorite web browser! Access the Cloud Service securely on any device, including Android mobile and Chromebooks. No need to download and install software. You can set up multiple users including administrators, facility managers, and attendants.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Swim and tennis clubs, sports and social clubs, community organizations, community centers and homeowners associations.

Audience

Membership Management solution that helps companies increase retention, grow revenues and reduce costs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$399/month
Pricing and availability are confirmed for each club's requirements.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 one-time payment
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • What I love most about Clubward is their support team. Hands down it's the best customer support I've ever experienced! They're knowledgeable, super quick to get back to me and I can tell they genuinely care about helping me succeed. The platform itself is fantastic. I run things a little differently than most palces but Clubward is flexible enough to accommodate the way I operate instead of forcing me to change everything to fit the software which I've never been able to find before. I can manage memberships, check-ins, payments, communications and so much more from one app which has been a huge releif and game changer for us. Everything is connected so information doesn't get lost between different tools. I can see important notes and information when handling check-ins, payments and other daily activities. It's made keeping track of everything so much easier. Importing and exporting data is simple, too which is great. And being able to work directly with their team even on custom features and requests, is something I really appreciate.

Cons

  • I honestly don't have any major complaints. My place operates a little differently so occasionally I need something customized or adjusted. The Clubward team has been incredibly willing to work with me on those requests which makes a huge difference. If I had to name one downside it would probably be the price. Clubward is on the higher end compared to some other options, but the team was willing to work with me on pricing and offer discounts that made it more affordable. They were super felxible on the price which I appreciate. Once I started using the platform though I quickly understood why it costs more. The value is absolutely there and it's worth its weight in GOLD. Since joining Clubward, I've seen an increase in both revenue and interest in my organization and their SEO has put me on the map. Between the software, the support and everything else they help with, the benefits have more than justified the investment and we're still seeing an uptrend. I can't really beleive it and can't imagine using anything else now and I don't even know how I made other options work before.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Clubward
clubward.io

Company Information

PoolPass
United States
www.pool-pass.com

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Categories

Categories

Pool Pass Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Integrations

Mailchimp Supported
QuickBooks Online Supported
WordPress Supported

Integrations

Mailchimp Not Supported
QuickBooks Online Not Supported
WordPress Not Supported
Claim Clubward and update features and information
Claim Clubward and update features and information
Claim PoolPass and update features and information
Claim PoolPass and update features and information