Cloze4.5 out of 5 stars |
eContactSkyCreek
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Related Products
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Cloze:
About
The no-work way to see everything about your contacts in one place. Email, phone calls, meetings, notes, follow-ups and social. Cloze automatically keeps track of your email, phone calls, meetings, documents, Evernote, LinkedIn, Facebook and Twitter. And everything from dozens of other services. And it's all organized for you — by contact, company, meeting, etc. — without any busy work. We’ll even grab email signatures so your contacts are always up-to-date.
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eContact:
About
eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
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Cloze:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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eContact:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Cloze:
Audience
Companies of all sizes seeking for a powerful Relationship Management solution
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eContact:
Audience
Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
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Cloze:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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eContact:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Cloze:
API
Offers API
Not Supported
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eContact:
API
Offers API
Not Supported
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Cloze:
Screenshots and Videos |
eContact:
Screenshots and Videos |
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Cloze:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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eContact:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Cloze:
Reviews/
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eContact:
Reviews/
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Cloze:
Pros & Cons from Real UsersPros
Cons
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Cloze:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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eContact:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Cloze:
Company InformationCloze
Founded: 2012
United States
www.cloze.com
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eContact:
Company InformationSkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/
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Cloze:
Alternatives |
eContact:
Alternatives |
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eContact:
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Cloze:
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eContact:
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eContact:
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Cloze:
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eContact: | |||||
Cloze:
Categories |
eContact:
Categories |
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Cloze:
Contact Management Features
Activity Management
Supported
Appointment Management
Not Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Not Supported
Email Marketing
Not Supported
Group Management
Not Supported
Interaction Tracking
Not Supported
Lead Management
Not Supported
Prospecting Tools
Not Supported
Sales Pipeline Management
Not Supported
Search / Filter
Not Supported
Segmentation
Not Supported
Shared Contacts
Not Supported
Social Media Integration
Not Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Not Supported
Email Marketing
Not Supported
Internal Chat Integration
Not Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Not Supported
Mobile Access
Not Supported
Quotes / Proposals
Not Supported
Segmentation
Not Supported
Social Media Integration
Not Supported
Task Management
Supported
Territory Management
Not Supported
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eContact:
Contact Management Features
Activity Management
Not Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Not Supported
Email Marketing
Supported
Group Management
Not Supported
Interaction Tracking
Supported
Lead Management
Not Supported
Prospecting Tools
Not Supported
Sales Pipeline Management
Supported
Search / Filter
Not Supported
Segmentation
Supported
Shared Contacts
Not Supported
Social Media Integration
Not Supported
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Cloze:
Integrations
ActivePipe
Supported
Axis LMS
Supported
Desktop.com
Supported
Dialpad Connect
Supported
Dialpad Support
Supported
DoorLoop
Supported
Facebook Messenger
Supported
Happy Grasshopper
Supported
Integrately
Supported
Quickwork
Supported
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eContact:
Integrations
ActivePipe
Not Supported
Axis LMS
Not Supported
Desktop.com
Not Supported
Dialpad Connect
Not Supported
Dialpad Support
Not Supported
DoorLoop
Not Supported
Facebook Messenger
Not Supported
Happy Grasshopper
Not Supported
Integrately
Not Supported
Quickwork
Not Supported
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Cloze:
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eContact:
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