Cloze

Cloze

4.5 out of 5 stars
eContact

eContact

SkyCreek
Cloze eContact

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Cloze:

About

The no-work way to see everything about your contacts in one place. Email, phone calls, meetings, notes, follow-ups and social. Cloze automatically keeps track of your email, phone calls, meetings, documents, Evernote, LinkedIn, Facebook and Twitter. And everything from dozens of other services. And it's all organized for you — by contact, company, meeting, etc. — without any busy work. We’ll even grab email signatures so your contacts are always up-to-date.
eContact:

About

eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
Cloze:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eContact:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cloze:

Audience

Companies of all sizes seeking for a powerful Relationship Management solution
eContact:

Audience

Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
Cloze:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
eContact:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Cloze:

API

Offers API Not Supported
eContact:

API

Offers API Not Supported
Cloze:

Screenshots and Videos

eContact:

Screenshots and Videos

Cloze:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
eContact:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Cloze:

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5
eContact:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cloze:

Pros & Cons from Real Users

Pros

  • #1- Cloze is very easy to set up and custom bot command can also be added. #2- It can also integrate with the Slack app. Gives you every functionality within the Slack app. #3- Very convenient bot to remind for calls and tasks.
  • I like how it helps remind you of people you need to follow up with. Helps you remember who to close sales with.

Cons

  • #1- We had an overall positive experience with Cloze.
  • It'd be nice to be able to adjust the settings more.
Cloze:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
eContact:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Cloze:

Company Information

Cloze
Founded: 2012
United States
www.cloze.com
eContact:

Company Information

SkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/
Cloze:

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Cloze:

Categories

AI Sales Tools Supported
Contact Management Supported
CRM Supported
Sales Engagement Supported
eContact:

Categories

Contact Management Supported
Cloze:

Contact Management Features

Activity Management Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Not Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported
eContact:

Contact Management Features

Activity Management Not Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported
Cloze:

Integrations

ActivePipe Supported
Axis LMS Supported
Desktop.com Supported
Dialpad Connect Supported
Dialpad Support Supported
DoorLoop Supported
Facebook Messenger Supported
Happy Grasshopper Supported
Integrately Supported
Quickwork Supported
Replyify Supported
RingCentral RingCX Supported
Shift Supported
Slack Supported
Spacio Supported
StreetText Supported
Workers by Delos Supported
Zapier Supported
dotloop Supported
rezora Supported
eContact:

Integrations

ActivePipe Not Supported
Axis LMS Not Supported
Desktop.com Not Supported
Dialpad Connect Not Supported
Dialpad Support Not Supported
DoorLoop Not Supported
Facebook Messenger Not Supported
Happy Grasshopper Not Supported
Integrately Not Supported
Quickwork Not Supported
Replyify Not Supported
RingCentral RingCX Not Supported
Shift Not Supported
Slack Not Supported
Spacio Not Supported
StreetText Not Supported
Workers by Delos Not Supported
Zapier Not Supported
dotloop Not Supported
rezora Not Supported
Cloze:
Claim Cloze and update features and information
Claim Cloze and update features and information
eContact:
Claim eContact and update features and information
Claim eContact and update features and information