CloudRadial

CloudRadial

Azurative
+
+

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About

Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.

About

Springworks SPARK connected car platform enables a secure & cost-efficient way to build attractive services for your end users. There is a multitude of ready-to-launch APIs available for an array of services. Get in touch and we will tell you more about how it works! The SPARK platform is arguably the most advanced connected car platform available. Powered by AWS, it is GDPR compliant by design and built to handle millions of vehicles. The possibilities for building real customer value from vehicle related data are almost endless – get in touch and we’ll discuss how you can enhance your offering. By making it possible for local service providers to offer relevant services to your customers, you can significantly enhance your end users experience using your products. Save time & cost while adding safety & fun to car ownership! At Springworks International, we enable companies to bring a variety of services to end users through our state-of-the-art connected car platform SPARK.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

MSPs

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$195 per month
for up to 500 users. Larger plans available.
Free Version Not Supported
Free Trial Supported

Pricing

$0.01 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Azurative
Founded: 2018
United States
www.cloudradial.com

Company Information

Springworks
Sweden
www.springworks.se

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Categories

Help Desk Supported
MSP Supported
Portal Supported

Categories

Portal Supported

Portal Features

Chat Not Supported
Collaboration Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported
Scheduling Supported

Portal Features

Chat Supported
Collaboration Not Supported
Content Management Not Supported
Document Management Not Supported
File Sharing Supported
Search Supported

Integrations

Addigy Supported
Autotask PSA Supported
Auvik Supported
Bigger Brains Supported
ConnectBooster Supported
ConnectWise CPQ Supported
ConnectWise PSA Supported
Datto Workplace Supported
Domotz Supported
Hudu Supported
IT Glue Supported
Kaseya BMS Supported
Microsoft 365 Supported
MyGlue Supported
QuoteWerks Supported
SkyKick Supported
Wise-Pay Supported
Wise-Sync Supported
Zendesk Chat Supported
Zomentum Supported

Integrations

Addigy Not Supported
Autotask PSA Not Supported
Auvik Not Supported
Bigger Brains Not Supported
ConnectBooster Not Supported
ConnectWise CPQ Not Supported
ConnectWise PSA Not Supported
Datto Workplace Not Supported
Domotz Not Supported
Hudu Not Supported
IT Glue Not Supported
Kaseya BMS Not Supported
Microsoft 365 Not Supported
MyGlue Not Supported
QuoteWerks Not Supported
SkyKick Not Supported
Wise-Pay Not Supported
Wise-Sync Not Supported
Zendesk Chat Not Supported
Zomentum Not Supported
Claim CloudRadial and update features and information
Claim CloudRadial and update features and information
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Claim Springworks and update features and information