MessageDesk

MessageDesk

Alderwood Labs
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About

Cloud Alert is the most secure, cost-effective and interactive instant notification system for mobile devices, a superior alternative to push notifications and SMS A2P alerts. It is a powerful, yet simple, combination of cloud and mobile app technology that enables banks and customers to communicate at a fraction of traditional SMS messaging costs. Designed for transactional alerts, it supports reporting fraudulent transactions, sending one‑time passwords (OTPs), reporting lost or stolen cards, securing “card not present” transactions, and customer approval workflows in real time. A messaging gateway integrates with a bank’s systems to send encrypted alerts; an intelligent communication protocol and transport cluster routes and stores messages across multiple servers worldwide; and a freely downloadable mobile app displays decrypted notifications, allowing interaction such as approval or rejection of transactions.

About

MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT and customer engagement teams seeking a cost‑effective, real‑time notification platform to replace SMS and push messaging and facilitate interactive, secure customer transactions

Audience

Companies that need a customer texting solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cloud Alert
Bahrain
cloudalert.cloud

Company Information

Alderwood Labs
Founded: 2018
United States
messagedesk.com

Alternatives

Alternatives

FRONTeO e-Banking

FRONTeO e-Banking

Mainsys Engineering
NetSupport Notify

NetSupport Notify

NetSupport

Categories

Categories

Mobile Marketing Supported
SMS Marketing Supported
SMS Survey Supported

Mobile Banking Features

Bill Payment Not Supported
Biometric Not Supported
Cash Management Not Supported
Chat / Messaging Supported
Cross Selling Functionality Not Supported
Digital Wallet Not Supported
P2P Payments Not Supported
Remote Deposit Not Supported
SMS Banking Supported
Transaction Monitoring Not Supported
Voice Banking Not Supported

Integrations

Freedom Merchants Not Supported
Nekton.ai Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Xero Not Supported
Zapier Not Supported

Integrations

Freedom Merchants Supported
Nekton.ai Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Xero Supported
Zapier Supported
Claim Cloud Alert and update features and information
Claim Cloud Alert and update features and information
Claim MessageDesk and update features and information
Claim MessageDesk and update features and information