Close vs. FollowUp Comparison


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Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 937 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. 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About Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.	About FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them. Set reminders with 1 click. Pick when you want to be reminded and free your mind of the matter until then. Schedule follow ups to ensure your conversations don’t slip through the cracks. Our follow ups will cancel if you get a response before your scheduled time. Get real-time notifications when your contacts open your emails. Use these insights to reach out at the optimal moment. No one reads email at 4:30 on a Friday. Write your emails whenever you have the time and schedule them to send when you know it will be read. Use the FollowUp.cc button to set reminders on any site before the need slips your mind. Set reminders for specific webpages, online convos, or even a social media profile.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Startups and small to mid-sized businesses that want to win more deals faster than ever.	Audience Anyone looking for an Email Scheduler platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month Pricing starts at $49/month. Start a 14 day free trial, no credit card required. For full pricing details, visit the pricing page on our website. Free Version Free Trial	Pricing $18 per month Billed annually Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Everything works very well and customer support replies very very fast in any situation I had. Hands down! Clean and user-friendly interface. Have calling, SMS, email, all in-built. Integrates wonderfully with other Apps, directly or via Zapier. A++ Support Team!!! Intuitive Interface: Close boasts an intuitive and user-friendly interface that makes it easy to navigate and use, even for those who are not tech-savvy. Seamless Communication: Close offers integration with various communication channels, facilitating seamless interactions with leads and clients through email, calling, and more. Responsive Customer Support: Close’s responsive and helpful customer support team are always ready to assist with any queries or technical issues that may arise. These are just a few of the many advantages that Close offers to businesses aiming to optimize their sales processes and improve customer relationship management. I have used close over the years and I must say that it is one of my favorites. The dialing part of the platform is great. You can text and send emails with just a few clicks and the layout is just simple to follow. The support staff is beyond awesome, they respond usually within the hour or max 2. The issues are resolved within the same working day. Close is great because it’s all one email text call I would recommend this to a friend I would use this for my own shop. Cons Get logged out very often on internet, but maybe it’s my device. Nothing really. Their team is great. They are always deploying new features. Pricing is fair. One drawback of Close, and this is getting very nit picky, could be the absence of certain integrations with niche or specialized software that some businesses might require. This could potentially limit its seamless integration with the entire tech stack of certain companies. Sometimes the audio isn't perfect and the dialing does become slow and laggy. I like everything expect sometimes technical issues.	Pros & Cons from Real Users Pros FollowUp is one of the easiest but most important solutions that I have tried. Some of my favorite aspects about this tool are the following: 1. Setting reminders is very easy and takes no longer than thirty seconds, it is very convenient when dealing with too many clients and there is not enough time to answer immediately, a reminder can be set up to ensure that the email is replied to later. This is a precious feature as I am dealing with many customers every day and I do not want to forget any important emails. 2. It does not only work as a solution to set reminders and make sure nothing is forgotten, it also helps with scheduling emails, hence the name of the software, it can schedule followup emails in case I have not received a response, and it saves me so much time because I do not have to be constantly updating or writing emails to people, but I can just schedule one to be set during an exact period of time, and if I receive a reply before the scheduled time, the scheduled followup will automatically be deleted without me having to do this manually. The automation in which this software works has helped me a lot and saved me the hassle of having to do everything on my own. 3. The solution is simple to use and has the right guides to help me understand how it works, the process of implementation was effortless and it did not require too much learning, I only had to practice with a few emails to figure out how to set the reminders and then it was all set. No previous knowledge required and it works marvelously. 4. It has many useful tools such as enabling the feature to know when someone has opened your email. This is a key tool because outside from this solution, I do not have access to knowing when someone has opened my emails, and so by having access to this feature, I can receive a notification when someone has opened it and I find this very necessary, especially when dealing with important clients, I can figure out when they opened my emails and keep track of it, and proceed to schedule a followup message accordingly if I have not received a reply in a timely manner. I find that this feature helps me plan all my emails in the right way and deal with clients in a more efficient way to improve communication and relationship with them. Cons I have not found something that I specifically dislike or see as a downside to this software, in fact, I appreciate its helpfulness and the work it does. It is not a very expensive software, even though it is more expensive if billed monthly and that is why I choose the annual billing option, and it provides so many great tools that help have more efficiency and productivity when it comes to answering emails, it also does not feel limiting at all because the software does what it promises and nothing less or nothing more, it helps achieves the goals set and for me, it exceeded my expectations by providing even more tools than I previously thought it provided.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Close Founded: 2013 United States close.com	Company Information FollowUp.cc Founded: 2007 United States followup.cc/
Alternatives Pipedrive	Alternatives Pulse Mortgage focusIT
Fluid CRM	Mailbutler
folk	Streak
monday CRM monday.com	Yesware
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Categories Automotive CRM Call Recording Call Tracking Cold Email Construction CRM Contact Management CRM Email Tracking Financial CRM Hotel CRM Inside Sales Lead Management Lead Nurturing Legal CRM Predictive Dialer Real Estate CRM Real Estate Lead Generation Sales Sales Acceleration Sales Enablement Sales Engagement Sales Force Automation SMS Marketing Social CRM	Categories Cold Email Email Tracking
Email Tracking Features A/B Testing Audience Segmentation Campaign Management Event-Based Notifications Location Tracking Team Management Show More Features CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Construction CRM Features Client Tracking Contract Management Forecasting Project Management Quote Management Sales Management Scheduling Time Management Contact Management Features Activity Management Appointment Management Contact Database Contact History Contact Import/Export Customer Pipeline Email Marketing Group Management Interaction Tracking Lead Management Prospecting Tools Sales Pipeline Management Search / Filter Segmentation Shared Contacts Social Media Integration Financial CRM Features Account Alerts Asset Management Expense Tracking Household Tracking Influence Tracking Lead Management Marketing Management Relationship Tracking Team Assignments Territory Management Inside Sales Features Auto-Dialing Call List Management Call Recording Campaign Management Dashboard Data Management Lead Capture Lead Distribution Lead Scoring Performance Management Lead Management Features Activity Tracking Campaign Management Lead Capture Lead Distribution Lead Nurturing Lead Scoring Lead Segmentation Pipeline Management Prospecting Tools Source Tracking Lead Nurturing Features A/B Testing Campaign Management Drip Campaigns Lead Capture Lead Notifications Lead Scoring Lead Segmentation Performance Metrics Personalization Pipeline Management Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Real Estate CRM Features Campaign Management Client / Property Matching Contact Management Dashboard Email Marketing Interaction Tracking Lead Management Property Alerts Referral Tracking Segmentation SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Sales Acceleration Features Campaign Management CPQ Dialer Email Sequencing Email Templates Email Tracking List Building Meeting Scheduler Predictive Analytics Reporting Sales Gamification Sales Intelligence Sales Workflow Management Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management Sales Engagement Features Call Scripts / Call Steps CRM Integration Email Sequences Email Tracking / Automation Lead Management Reporting / Analytics Sales / Voice Dialer Sales Automation Search Task Management Templates Workflow Management Sales Force Automation Features Call Management Campaign Management Channel Management Commission Management Contact Management Contract Management Customer Database Email Marketing Field Sales Management Lead Management Opportunity Management Performance Metrics Proposal Generation Referral Tracking Sales Forecasting Territory Management
Integrations Gmail 5X 99inbound Abstrakt BrightStage AI Ema Fathom Finsi GAConnector Geckoboard HummingDeck Hyperise Intercom Jiminny JustCall Lead411 Salesforce Spiff Scoop Analytics Unifonic actiondesk Show More Integrations View All 134 Integrations	Integrations Gmail 5X 99inbound Abstrakt BrightStage AI Ema Fathom Finsi GAConnector Geckoboard HummingDeck Hyperise Intercom Jiminny JustCall Lead411 Salesforce Spiff Scoop Analytics Unifonic actiondesk Show More Integrations View All 3 Integrations
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