+
+

Related Products

  • Kubit
    33 Ratings
    Visit Website
  • Referral Factory
    352 Ratings
    Visit Website
  • Sogolytics
    864 Ratings
    Visit Website
  • Blumira
    145 Ratings
    Visit Website
  • Qualio
    823 Ratings
    Visit Website
  • AthenaHQ
    18 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • Squaretalk
    260 Ratings
    Visit Website
  • CallHub
    424 Ratings
    Visit Website
  • Concord
    237 Ratings
    Visit Website

About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Thematic
Founded: 2015
New Zealand
www.getthematic.com

Alternatives

Alternatives

inQuba CX

inQuba CX

inQuba

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Zendesk
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Medallia
Microsoft Excel
SurveyMonkey
Trustpilot
Typeform

Integrations

Zendesk
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Medallia
Microsoft Excel
SurveyMonkey
Trustpilot
Typeform
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Thematic and update features and information
Claim Thematic and update features and information