+
+

Related Products

  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Notifyre
    63 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • 800.com
    2,436 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website

About

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

About

Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Reach new customers, convert more pipeline, and keep existing customers engaged.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version Supported
Free Trial Not Supported

Pricing

$749 per month
Two-way Messaging
SMS Campaigns (Basic or Pro)
10-Digit Texting Number
Unlimited Contacts and Users
Shared Inboxes
Analytics & Reporting
Unlimited Keywords
Unlimited Automated Sequences
Integrations (HubSpot, Salesforce, etc.)
API Access
Toll-Free / Short-Code Eligible
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication.

Cons

  • We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Clickatell
Founded: 2000
South Africa
www.clickatell.com

Company Information

TextUs
Founded: 2012
United States
www.textus.com

Alternatives

Alternatives

Fext

Fext

Pericarp Software
Rectxt

Rectxt

Keeyora
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
Comm100

Comm100

Comm100 Network Corporation

Categories

Bulk SMS Supported
Chatbot Supported
Conversational AI Supported
Live Chat Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
Live Chat Supported
Recruiting Supported
SMS API Supported
SMS Marketing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Supported
Text-to-Win Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Recruiting Features

Assessments Not Supported
Background Screening Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Integrations

JobDiva Supported
Zapier Supported
AdRem NetCrunch Supported
BlueSky Medical Staffing Software Not Supported
Botbiz Supported
HostBill Supported
HubSpot CRM Not Supported
IronWiFi Supported
Messagepoint Supported
OnPrintShop Supported
Salesforce Not Supported
SiteLink Web Edition Supported
Staffing Engine Not Supported
Staffing Referrals Not Supported
Tracker Not Supported
VEVS Boat Rental Software Supported
Workday HCM Not Supported
Zoho Marketing Automation Supported

Integrations

JobDiva Supported
Zapier Supported
AdRem NetCrunch Not Supported
BlueSky Medical Staffing Software Supported
Botbiz Not Supported
HostBill Not Supported
HubSpot CRM Supported
IronWiFi Not Supported
Messagepoint Not Supported
OnPrintShop Not Supported
Salesforce Supported
SiteLink Web Edition Not Supported
Staffing Engine Supported
Staffing Referrals Supported
Tracker Supported
VEVS Boat Rental Software Not Supported
Workday HCM Supported
Zoho Marketing Automation Not Supported
Claim Clickatell and update features and information
Claim Clickatell and update features and information
Claim TextUs and update features and information
Claim TextUs and update features and information