ClickSend vs. Exotel Comparison


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		Related Products Notifyre Elevate your business communications with Notifyre's secure SMS and fax solutions. We're ISO 27001 certified and fully HIPAA compliant, providing BAA's, user access controls and audit trails and more security features. Benefit from flexible pay-as-you-go fax & SMS and outstanding value receive fax plans. Fax service features include: - Online Fax Platform - Email to Fax and Fax to Email - Fax API -Online Fax Numbers -Fax Number Porting -Fax Broadcast Text messaging service features include: - 10DLC Registration -> Book a Demo for one-on-one guidance! - SMS & MMS Online, Email to SMS, SMS & MMS API - Mass Text Messaging & SMS Marketing - Subscriber Management Tools - Bulk Upload Contacts to Address Book - Create SMS Templates & Personalization Fields Outstanding value and 5-star service. Our dedicated team are here to help. We are 100% committed to providing the very best service. 52 Ratings Visit Website Sendbird Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. 165 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| RCS: RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology 17,286 Ratings Visit Website GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. 1,791 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 114 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,337 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,235 Ratings Visit Website Fax.Cloud Designed for compliance-heavy industries, Fax.Cloud delivers encrypted, point-to-point faxing with guaranteed delivery and built-in audit trails for just 2¢ CAD per page. It meets PIPEDA, HIPAA, and SOC2 requirements, while avoiding the risks of spam filters, misdirected emails, and silent failures associated with email. Send and receive faxes anywhere using a web portal, email, desktop, or mobile device. There’s no need for phone lines, hardware, or maintenance, and all transmissions and stored documents are securely encrypted. Set up your team of Users, assign permissions and send documents in just a few clicks. Get email notifications when documents are received and keep everything organized in one place. With local and toll-free numbers and easy scalability, Fax.Cloud grows as your business grows. Upgrade to smarter, safer faxing today. Get started with Fax.Cloud. 1 Rating Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales. 2,128 Ratings
About ClickSend is a simple, global SMS platform built for developers and the businesses they support. Built on a battle-tested API that always delivers with: - Billions of messages delivered globally - Direct routes only to 190+ countries - 99.95%+ uptime - Lightning-fast delivery - Pay-as-you-go pricing — no lock-ins - 24/7 support from people who actually understand APIs - It works straight out of the box — and keeps working as you scale. Already use Zapier, ActiveCampaign, Make or Power Automate? There are pre-built integrations ready to go. Sign up and send your first message in minutes with free test credits. Perfect for: alerts, 2FA codes, marketing campaigns and transactional messaging.	About Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from. Build a personalized calling experience for your customers. Track, manage and build call flows using Exotel with our drag-drop builder. Set up SMS campaigns with ease. We promise you the best delivery rates. Delivery to over 190 countries. User verification made seamless over calls & SMS. Non intrusive, with the best success rates. Make it easy for your agents to make sales calls to prospective customers. Automated dialers, integrations with CRMs, etc. make it a productive experience for your sales teams.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Trusted by 90,000+ developers, no-code app builders, enterprise and SMBs.	Audience Companies of all sizes searching for a complete business phone system solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 minimum topup Pay for what you use. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The platform has an endless number of base tools that contribute to communication in our company, it provides a dynamic and varied interface as well as being easy to use, everything is together, it creates a significant space in which to navigate and use the platform will always be a pleasure. pleasant experience, where we do not need professional training to start using the platform or manage its flow on a daily basis. Another thing that seems positive to us about the platform is that it provides the API capacity with which it is possible to complement the work and cover much more in marketing campaigns, where we can be as creative as we can with sending text campaigns , postcards and letters. The quality of the work that we have obtained thanks to ClickSend is something that is not achieved in any other platform, in addition to working in real time and being quite precise with all the details. The connection RM comics work has been possible to unite them to be able to send the promotions to each of our potential clients. This integration with the database of our clients has facilitated a lot of manual work. Without a doubt, it also allows us to do massive work where we have been able to cover all the campaigns and the communication system on a large scale without leaving anything out, being much more productive and efficient in the work, previously this was a complicated task due to the fact that sending messages one by one or the automation of this process does not guarantee protection and reliability of what we were doing, instead ClickSend defending number 1 has allowed us to adapt our work system and has provided us with all the security we have always needed. The messaging integration service was one of the reasons why I joined the platform, however, as we have discovered the endless number of useful tools and functionalities that provide versatility to our messages, we have now found the right tool for our work. of marketing. This tool is important to us because it has allowed us to configure every detail to what our company needs, always focused on guaranteeing the fulfillment of our objectives in a personalized way. Contact management has been very useful because there we can upload all our important contacts and make sure that we can always have them there for any occasion. Last but not least, we've found that we go above and beyond for the quality we receive, the functionality has always been as promised, and we know its cost is truly worth it. ClickSend has payment options which are very affordable, which stood out to me the most. Setting this software up was not a hassle at all - I could easy navigate to where I wanted to go. Additionally, I liked the fact that there was both online SMS and MMS Gateway, and the first 25 messages were also free. The delivery times are faster than other programs I have used, and the support is reliable and quick as well. The best thing about ClickSend is the availability of options, I can use their platforms for SMS, emails, and more. Wow! Not much to say here, pretty flawless. Extremely easy to use, great user interface, very good support, and offers a great free trial! ClickSend is an easy to use product which helps to boost businesses across the world, as it provides accurate data and results through bulk SMS gateways. I especially like the fact that it allows users to track, receive, and send SMS and text messages can be sent to contact lists by a telecommunication provider. The MMS gateway is simple to use, as I can just drag media files onto the dashboard and review campaigns before sending them. Cons It really is a difficult job to find negative points, most of the things I have to say about ClickSend are positive and this is because the platform does not provide anything other than positive aspects, its tools are just what we need, it does the job in an incredible way without leaving no detail out and the functionality at the right moment in the management of our work has always been efficient, without interruptions and providing the quality of information that we are looking for. ClickSend is an all-in-one, it integrates and diversifies our work by innovating in various areas that we didn't know about before, getting to know it now and discovering how easy it is to configure and adapt the sending of emails, the automation of calls and messages, and it doesn't come out with this facilitate our work, create a line and a guide of activities the plus we need. There are few negative features that I have to mention, one of them is that it would be nice to have more features that allow us to add a much more dynamic visual aspect to our messages, diversify the templates and make the sending of our marketing campaigns look different. Much more professional and innovative. Another thing is that despite the fact that it has integrations with other tools that allow the use of its database to be able to send our messages in bulk, on some occasions it has been difficult to see the data update in real time, Since if we update a number or delete it sometimes it is not reflected automatically and this prevents us from being able to send our campaign quickly, although this has happened to us we have found the right solution with a little more waiting, and when I can't fix it anymore because the client has always been there to help us. One of the essential aspects for our work is that the flow is always optimal, on a couple of occasions we have come across that the application becomes a bit of a lens and this hinders our work productivity, you have to solve quickly but just in these moments where the platform gets stuck, it interferes with our daily work and hinders our process and adaptation labor. In some cases, there was a lack of customization and submitting API requests did not work. Although, this is not that big of an issue and doesn't interfere with my experience. You can't auto-delete bounces or no-delivery. The bounced numbers isn't automatic. Also not much to say here, I would like to say that the color palette of the app could be a bit better though. For some, the pricing may be a bit high, depending on what your budget is. Additionally, the character limits are short. In some cases I will have to either cut down the text or scrap it completely.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ClickSend Founded: 2013 Australia www.clicksend.com/en/	Company Information Exotel Founded: 2011 India exotel.com/en/
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Categories Bulk Email Bulk SMS Cloud Communication Platform Communication APIs Employee Communication Tools Online Fax SMS API SMS Gateways SMS Marketing Transactional Email Unified Communications Voice Calling API & SDK	Categories Business Phone Systems Communication APIs SMS Marketing Telephony Voice Broadcasting Voice Calling API & SDK
SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Online Fax Features Alerts / Notifications Cloud Storage Electronic Signature Fax via Email HIPAA Compliant Large File Support Local Phone Numbers Mobile Access Toll Free Numbers Transactional Email Features A/B Testing Contact Database Dynamic Content Email Monitoring Mailing List Management Reporting/Analytics Spam Check Template Management Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail	Show More Features Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations Quickwork Raven Automate365 BambooHR Google Docs Google Sheets Jira Work Management Kademi Latenode Lieferando LifeLinkr Microsoft Outlook Paperform Pipedream PubNub REIPro StreetText SuprSend WordPress eWaiverPro Show More Integrations View All 81 Integrations	Integrations Quickwork Raven Automate365 BambooHR Google Docs Google Sheets Jira Work Management Kademi Latenode Lieferando LifeLinkr Microsoft Outlook Paperform Pipedream PubNub REIPro StreetText SuprSend WordPress eWaiverPro Show More Integrations View All 29 Integrations
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