Click2Coach

Click2Coach

Envision Telephony
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About

Our award winning Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples of how to handle different customer interactions. Once agents are on the floor, handling phone calls or omnichannel interactions, ongoing coaching is what develops highly engaged and effective agents and exceptional customer experiences. Coaching is an ongoing effort that drastically improves the effectiveness and productivity of agents. Coaching an agent is similar to coaching a sports athlete, where stellar performers are developed with ongoing coaching that refines skills and motivates. The smallest adjustments can deliver huge gains in performance. Agents who receive coaching and objective feedback also refine their skills, improve their effectiveness, stay engaged and deliver a better customer experience.

About

CoachIQ is sports facility management and scheduling software built for coaches and the facilities they run. It brings scheduling, payments, athlete management, communication, and your website into one platform, giving your team the tools to run the business and keep athletes coming back. Manage private lessons, group training, camps, and clinics across coaches and locations. Set availability, coordinate training spaces, and let athletes book online. Sell session packs and recurring memberships, collect payments, and track credits without keeping separate spreadsheets. Give athletes and families a connected experience from their first visit to your website through their next training session. Parents can book for multiple children, purchase training, and contact coaches through the Athlete Portal. Your staff can find booking history, payments, and athlete information in one place. Coaching continues between sessions, too. Share training programs, deliver video feedback, and keep athletes working toward their goals. Automated reminders and follow-ups handle routine communication so coaches have more time for instruction. CoachIQ supports independent coaching businesses, growing academies, and multi-location operations. Book a free demo to see how CoachIQ fits your facility.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers and businesses looking for a cloud call center software solution for their business needs

Audience

Sports training facility owners, academies, independent coaches, and multi-location coaching businesses. For teams managing private lessons, group sessions, camps, clinics, and ongoing athlete development.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99
Pricing varies. CoachIQ offers a monthly subscription with no annual contract. Book a free demo to review the setup, services, and any additional fees for your business.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Envision Telephony
Founded: 1994
United States
www.envisioninc.com

Company Information

CoachIQ
Founded: 2018
United States
www.coachiq.io

Alternatives

Call Coach AI

Call Coach AI

Icana.AI

Alternatives

Categories

Categories

CoachIQ is built for sports coaches and the facilities they run. Manage private lessons, groups, camps, and clinics alongside payments, athlete records, and communication. Athletes can buy credits, book sessions, and access training programs through the Athlete Portal. Your website connects new families to those services, and your staff can manage availability and bookings in one system.

CoachIQ gives sports coaches a way to organize and deliver training content to athletes. Build programs from lessons, videos, quizzes, and forms, then share them through the Athlete Portal. Offer paid program access or assign content alongside in-person coaching. The same platform manages session bookings, athlete records, payments, and messages.

Run the business around your coaching with CoachIQ. Set availability for coaches and training spaces, let athletes book sessions, and sell credit packs or recurring memberships. Parents can book for their children, coaches can share programs and video feedback, and your staff can find payments and booking history in each athlete's record. Your website and Athlete Portal connect families to the same system.

CoachIQ lets sports coaches record and annotate video feedback for athletes. Explain a technique, mark up a clip, and share a breakdown athletes can revisit between sessions. Organize videos into lessons and training programs, with coaching content connected to your Athlete Portal, messaging, scheduling, and payments.

CoachIQ helps sports coaches and training facilities deliver instruction alongside the business of running sessions. Build programs with videos, lessons, and exercises athletes can follow between visits. Share content with individual athletes or sell access, while keeping scheduling, payments, and communication in the same platform.

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Coaching Features

Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching

Learning Management Systems (LMS) Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing

Sports Video Analysis Features

Analysis / Drawing Tools
Data Recording
Discussion Tools
For American Football
For Baseball
For Combat Sports
For Golf
For Soccer
Joint Angles
Measurement Tools
Overlay
Screen Recording / Sharing
Side-by-Side Viewing
Stromotion
Timers / Chronometers
Video Recording

Integrations

Google Calendar
Stripe

Integrations

Google Calendar
Stripe
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