Click2CoachEnvision Telephony
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About
Our award winning Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples of how to handle different customer interactions. Once agents are on the floor, handling phone calls or omnichannel interactions, ongoing coaching is what develops highly engaged and effective agents and exceptional customer experiences. Coaching is an ongoing effort that drastically improves the effectiveness and productivity of agents. Coaching an agent is similar to coaching a sports athlete, where stellar performers are developed with ongoing coaching that refines skills and motivates. The smallest adjustments can deliver huge gains in performance. Agents who receive coaching and objective feedback also refine their skills, improve their effectiveness, stay engaged and deliver a better customer experience.
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About
CoachIQ is sports facility management and scheduling software built for coaches and the facilities they run. It brings scheduling, payments, athlete management, communication, and your website into one platform, giving your team the tools to run the business and keep athletes coming back.
Manage private lessons, group training, camps, and clinics across coaches and locations. Set availability, coordinate training spaces, and let athletes book online. Sell session packs and recurring memberships, collect payments, and track credits without keeping separate spreadsheets.
Give athletes and families a connected experience from their first visit to your website through their next training session. Parents can book for multiple children, purchase training, and contact coaches through the Athlete Portal. Your staff can find booking history, payments, and athlete information in one place.
Coaching continues between sessions, too. Share training programs, deliver video feedback, and keep athletes working toward their goals. Automated reminders and follow-ups handle routine communication so coaches have more time for instruction.
CoachIQ supports independent coaching businesses, growing academies, and multi-location operations.
Book a free demo to see how CoachIQ fits your facility.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Call centers and businesses looking for a cloud call center software solution for their business needs
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Audience
Sports training facility owners, academies, independent coaches, and multi-location coaching businesses. For teams managing private lessons, group sessions, camps, clinics, and ongoing athlete development.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$99
Pricing varies. CoachIQ offers a monthly subscription with no annual contract. Book a free demo to review the setup, services, and any additional fees for your business.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEnvision Telephony
Founded: 1994
United States
www.envisioninc.com
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Company InformationCoachIQ
Founded: 2018
United States
www.coachiq.io
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Alternatives |
Alternatives |
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Categories |
CategoriesCoachIQ is built for sports coaches and the facilities they run. Manage private lessons, groups, camps, and clinics alongside payments, athlete records, and communication. Athletes can buy credits, book sessions, and access training programs through the Athlete Portal. Your website connects new families to those services, and your staff can manage availability and bookings in one system. CoachIQ gives sports coaches a way to organize and deliver training content to athletes. Build programs from lessons, videos, quizzes, and forms, then share them through the Athlete Portal. Offer paid program access or assign content alongside in-person coaching. The same platform manages session bookings, athlete records, payments, and messages. Run the business around your coaching with CoachIQ. Set availability for coaches and training spaces, let athletes book sessions, and sell credit packs or recurring memberships. Parents can book for their children, coaches can share programs and video feedback, and your staff can find payments and booking history in each athlete's record. Your website and Athlete Portal connect families to the same system. CoachIQ lets sports coaches record and annotate video feedback for athletes. Explain a technique, mark up a clip, and share a breakdown athletes can revisit between sessions. Organize videos into lessons and training programs, with coaching content connected to your Athlete Portal, messaging, scheduling, and payments. CoachIQ helps sports coaches and training facilities deliver instruction alongside the business of running sessions. Build programs with videos, lessons, and exercises athletes can follow between visits. Share content with individual athletes or sell access, while keeping scheduling, payments, and communication in the same platform. |
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Training Features
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Built-in LMS
Supported
Certification Management
Not Supported
Corporate / Business
Not Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Supported
Event Triggered Recording
Supported
File Transfer
Not Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Supported
Screen Activity Recording
Supported
Video Call Recording
Supported
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Training Features
Academic / Education
Supported
Asynchronous Learning
Supported
Blended Learning
Supported
Built-In Course Authoring
Not Supported
Built-in LMS
Not Supported
Certification Management
Not Supported
Corporate / Business
Not Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
Coaching Features
Appointment Scheduling
Supported
Billing & Invoicing
Supported
Business Coaching
Not Supported
Client Management
Supported
Goal Setting / Tracking
Not Supported
Life Coaching
Not Supported
Mentor/Coach Matching
Not Supported
Program Management
Supported
Progress Tracking
Not Supported
Sport Coaching
Supported
Learning Management Systems (LMS) Features
Academic / Education
Supported
Asynchronous Learning
Supported
Blended Learning
Supported
Built-In Course Authoring
Not Supported
Corporate / Business
Not Supported
Customizable
Not Supported
eCommerce
Not Supported
eLearning Companies
Not Supported
Gamification
Not Supported
Learner Portal
Supported
Mobile Learning
Supported
Open Source
Not Supported
SCORM Compliance
Not Supported
Synchronous Learning
Not Supported
Video Conferencing
Not Supported
Sports Video Analysis Features
Analysis / Drawing Tools
Supported
Data Recording
Not Supported
Discussion Tools
Supported
For American Football
Not Supported
For Baseball
Not Supported
For Combat Sports
Not Supported
For Golf
Not Supported
For Soccer
Not Supported
Joint Angles
Not Supported
Measurement Tools
Not Supported
Overlay
Not Supported
Screen Recording / Sharing
Not Supported
Side-by-Side Viewing
Not Supported
Stromotion
Not Supported
Timers / Chronometers
Not Supported
Video Recording
Supported
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Integrations
Google Calendar
Not Supported
Stripe
Not Supported
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