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About

When you want to assemble information from various sources, but primarily from content you have found on the Web, you need a way to save it, identify it and easily access it at a later time. This is the beauty of Clibu - don’t bother with next-to-useless bookmarks, or unconnected Word™ and HTML files. And Clibu has the wherewithal should you want to share & collaborate on your research project with colleagues, friends or family. Use your time more productively with Clibu and overcome the deficiencies and frustrations of inadequate alternatives. Quick and easy information gathering is key to making a product like Clibu one you don’t hesitate to use. Use Clibu to create rich text notes with images and edit information clipped from web pages.

About

An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Platform for companies that lets them collect information in one place

Audience

Telecom, banking and insurance companies in need of an AI knowledge management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clibu
Australia
www.clibu.com

Company Information

Knowmax
Founded: 2017
India
www.knowmax.ai

Alternatives

Alternatives

Yandex Wiki

Yandex Wiki

Yandex
Shelf

Shelf

Shelf.io
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Salesforce
Zendesk

Integrations

Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Salesforce
Zendesk
Claim Clibu and update features and information
Claim Clibu and update features and information
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Claim Knowmax and update features and information