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About

Clero is an AI receptionist platform for dental practices and healthcare clinics in the UK and Ireland. It answers inbound and overflow calls, provides out-of-hours coverage, qualifies enquiries, books or updates appointments in supported practice systems, and routes urgent or complex calls to staff. Clero can also place outbound calls for lead follow-up, appointment confirmations, recalls, and wait-list filling. The service supports practice-specific call flows, payments, and patient messages. It is designed to supplement reception teams rather than replace clinical judgment or emergency services.

About

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Dental practices and groups, GP practices, private healthcare clinics, and pharmacies in the UK and Ireland

Audience

Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Custom pricing based on setup, call volume, inbound and outbound workflows, integrations, locations, telephony requirements, and support.
Free Version Not Supported
Free Trial Not Supported

Pricing

$56 per month (20% off deal)
$56 per month (20% off deal for life)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • How easy it is to get going. The staff do a lot to help you which is beneficial in the early days. I moved from a human answering service to this and was a bit sceptical but I am now sold and my customers are happy.

Cons

  • Unsure yet - the pricing is a little confusing at first as they offer human overflow which is priced differently

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Clero
Founded: 2025
United Kingdom
cleroai.com

Company Information

Moneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/

Alternatives

Alternatives

eVoice

eVoice

j2 Global
Ruby

Ruby

Ruby Receptionists

Categories

Categories

AI Receptionists Supported
AI Voice Agents Supported
Answering Services Supported

America’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best.

Call Center Supported

Our team of highly-trained receptionists answer your calls exactly as if based in your business and provide your customers with an amazing service experience, day or night.

Call Forwarding Supported

Work from anywhere with our receptionists seamlessly forwarding important business calls to you and your team whenever you need.

Legal Answering Supported

Our professional and experienced legal receptionists know exactly how to represent your law firm and help you achieve your business goals, by capturing valuable inquiries and ensuring you’re always ‘open for business’.

Live Chat Supported

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Managed Live Chat Supported

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Have America’s best virtual receptionists acting as a seamless extension of your team 24/7, capturing inquiries and making your customers smile.

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

ActiveCampaign Supported
AeronaClinic Supported
Calendly Supported
CareStack Supported
Dentally Supported
EXACT Dental Software Supported
Facebook Supported
GoHighLevel Supported
Google Calendar Supported
Instagram Supported
Microsoft Outlook Supported
Pearl Dental Software Supported
Semble Supported
Stripe Supported
TikTok Supported
WhatsApp Supported
Xero Supported
Zapier Not Supported

Integrations

ActiveCampaign Not Supported
AeronaClinic Not Supported
Calendly Not Supported
CareStack Not Supported
Dentally Not Supported
EXACT Dental Software Not Supported
Facebook Not Supported
GoHighLevel Not Supported
Google Calendar Not Supported
Instagram Not Supported
Microsoft Outlook Not Supported
Pearl Dental Software Not Supported
Semble Not Supported
Stripe Not Supported
TikTok Not Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Supported
Claim Clero and update features and information
Claim Clero and update features and information
Claim Moneypenny and update features and information
Claim Moneypenny and update features and information