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About

Each of the tools used in a contact center provide a very specific reading about the health of your operation; each reading prompting a distinct course of action. ClearView is the single source of truth for all these disparate readings, allowing you to spend less time generating reports and more time generating results. You know when you’re driving to work, talking on the phone and eating a breakfast burrito at the same time? You inevitably start to drift off the road, and real-time feedback from the “rumble strips” provokes an adjustment in behavior. ClearView provides that virtual rumble strip to your employees, alerting them of unproductive behavior to keep teams on track. Traditionally, reports are only sent to management teams and then cascaded to agents somewhat infrequently as an afterthought. Today’s call center agent isn’t just capable of reading reports but thrives on it. With ClearView, agents are always up to speed on performance so you can focus on the wildly important.

About

New normal at work needs a whole new way to Collaborate, Engage, Measure and Reward. Newwe is an Employee Experience platform delivering the future of work. Provide real-time data driven analytics to improve productivity, performance, utilization, transparency, and motivation of employees. Platform is flexible to integrate with the pre-existing applications in your organization and provides a single view role-based dashboard allowing you to track the utilization and progress of each activity. Build an engaged hybrid workforce and get real-time insights into the pulse and health of the organization by empowering your employee's to work autonomously. Harness the power of instant gratification in the workplaces for improved performance and ROI.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want help to boost their agents performance with a Sales Performance Management platform

Audience

Companies of all sizes interested in a powerful employee experience platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$5.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClearView
Founded: 2012
United States
clearviewlive.com/dashboards/

Company Information

Newwe
Founded: 2012
United States
newwe.io

Alternatives

Alternatives

ClearView CRM

ClearView CRM

Doubleknot
ThriveSparrow

ThriveSparrow

SurveySparrow

Categories

Categories

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Integrations

No info available.

Integrations

No info available.
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