Related Products
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About
ClearFeed is an AI-powered support platform integrated with Slack, designed to combine helpdesk efficiency with Slack's collaborative environment.
1. Transform Slack channels into a central hub for request management.
2. Facilitate quick responses by converting customer inquiries into actionable tickets.
3. Scale support for numerous clients using automated answers from knowledge bases.
4. Simplify internal employee support with conversational ticketing in Slack.
5. Enable Support and Customer Success teams to work effectively within Slack.
6. Achieve faster response times and improved accountability.
7. Monitor and manage customer requests from a single Slack channel.
8. Keep your team aligned across all platforms and tools.
9. Enhance productivity with AI-driven responses and organized knowledge resources.
10. Integrate seamlessly with existing tools for efficient two-way communication.
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About
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
ClearFeed is perfect for companies using Slack who want to combine their tools for customer support and IT helpdesk functions. It's aimed at mid-sized and large companies, helping teams like customer support, IT, engineering, sales operations, and HR streamline workflows and manage conversations across channels.
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Audience
Businesses and support teams that want a no-code AI agent to automate customer support and internal helpdesk tasks, capture leads, and provide fast, accurate conversational assistance across channels without technical setup
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$24 per month
Free Version
Free Trial
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Pricing
$79 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClearFeed
Founded: 2021
Bangalore, India
clearfeed.ai/
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Company InformationQuidget
Founded: 2023
United States
quidget.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Freshdesk
HubSpot CRM
Intercom
Salesforce
Slack
Zendesk
Calendly
ClickUp
Facebook Messenger
GitHub
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Integrations
Freshdesk
HubSpot CRM
Intercom
Salesforce
Slack
Zendesk
Calendly
ClickUp
Facebook Messenger
GitHub
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