Related Products
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About
ClearFeed is an AI-powered support platform integrated with Slack, designed to combine helpdesk efficiency with Slack's collaborative environment.
1. Transform Slack channels into a central hub for request management.
2. Facilitate quick responses by converting customer inquiries into actionable tickets.
3. Scale support for numerous clients using automated answers from knowledge bases.
4. Simplify internal employee support with conversational ticketing in Slack.
5. Enable Support and Customer Success teams to work effectively within Slack.
6. Achieve faster response times and improved accountability.
7. Monitor and manage customer requests from a single Slack channel.
8. Keep your team aligned across all platforms and tools.
9. Enhance productivity with AI-driven responses and organized knowledge resources.
10. Integrate seamlessly with existing tools for efficient two-way communication.
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About
Incentivize your team to be more organized, influential & helpful. Receive tips to encourage smart, efficient use of Slack. Get aggregated metrics & insights on how your team uses Slack. Users will receive a weekly scorecard, providing them with their current level of Organization, Influence and Help within the team. Users will also receive a few simple tips to efficiently use Slack's features, such as Threads or Edits. An aggregated report of your team's metrics for each criteria will be available to your team's manager. At Pleesher, we first discovered that most companies fail to reward their customers, clients, users and/or visitors online. If you are not a developer, it is ok. On top of a free set-up, we guarantee that it won’t be that hard to set up your incentive program with us. You certainly need to add some code in your website or online platform but we do provide a step-by-step action guide that will make that part easy.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
ClearFeed is perfect for companies using Slack who want to combine their tools for customer support and IT helpdesk functions. It's aimed at mid-sized and large companies, helping teams like customer support, IT, engineering, sales operations, and HR streamline workflows and manage conversations across channels.
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Audience
Teams seeking a solution to improve team trust, cohesion, collaboration and effectiveness
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$24 per month
ClearFeed offers pricing plans to meet different business needs, focusing on internal and external helpdesk functionalities, as well as integrations with Slack.
Internal Helpdesk Plans: 1. Starter Plan: $24 per user per month 2. Professional Plan: $49 per user per month 3. Enterprise Plan: Custom pricing for larger organizations with more than 200 Slack channels External Helpdesk Plans: 1. Starter Plan: $40 per month for 10 Slack channels 2. Professional Plan: $80 per month for 10 Slack channels 3. Enterprise Plan: Custom pricing based on specific needs and number of Slack channels Integration Product Pricing: 1. Starter Plan: $49 per month for 250 tickets 2. Professional Plan: $89 per month for 250 tickets 3. Enterprise Plan: Custom pricing based on requirements There is also a 15% discount for businesses that choose to pay annually.
Free Version
Supported
Free Trial
Supported
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Pricing
$10 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationClearFeed
Founded: 2021
Bangalore, India
clearfeed.ai/
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Company InformationPleesher
Founded: 2015
France
pleesher.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
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Integrations
Slack
Supported
ClickUp
Supported
Freshdesk
Supported
GitHub
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Intercom
Supported
Jira
Supported
Linear
Supported
Microsoft Teams
Supported
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Integrations
Slack
Supported
ClickUp
Not Supported
Freshdesk
Not Supported
GitHub
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Intercom
Not Supported
Jira
Not Supported
Linear
Not Supported
Microsoft Teams
Not Supported
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