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About

ClearFeed is an AI-powered support platform integrated with Slack, designed to combine helpdesk efficiency with Slack's collaborative environment. 1. Transform Slack channels into a central hub for request management. 2. Facilitate quick responses by converting customer inquiries into actionable tickets. 3. Scale support for numerous clients using automated answers from knowledge bases. 4. Simplify internal employee support with conversational ticketing in Slack. 5. Enable Support and Customer Success teams to work effectively within Slack. 6. Achieve faster response times and improved accountability. 7. Monitor and manage customer requests from a single Slack channel. 8. Keep your team aligned across all platforms and tools. 9. Enhance productivity with AI-driven responses and organized knowledge resources. 10. Integrate seamlessly with existing tools for efficient two-way communication.

About

Incentivize your team to be more organized, influential & helpful. Receive tips to encourage smart, efficient use of Slack. Get aggregated metrics & insights on how your team uses Slack. Users will receive a weekly scorecard, providing them with their current level of Organization, Influence and Help within the team. Users will also receive a few simple tips to efficiently use Slack's features, such as Threads or Edits. An aggregated report of your team's metrics for each criteria will be available to your team's manager. At Pleesher, we first discovered that most companies fail to reward their customers, clients, users and/or visitors online. If you are not a developer, it is ok. On top of a free set-up, we guarantee that it won’t be that hard to set up your incentive program with us. You certainly need to add some code in your website or online platform but we do provide a step-by-step action guide that will make that part easy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ClearFeed is perfect for companies using Slack who want to combine their tools for customer support and IT helpdesk functions. It's aimed at mid-sized and large companies, helping teams like customer support, IT, engineering, sales operations, and HR streamline workflows and manage conversations across channels.

Audience

Teams seeking a solution to improve team trust, cohesion, collaboration and effectiveness

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24 per month
ClearFeed offers pricing plans to meet different business needs, focusing on internal and external helpdesk functionalities, as well as integrations with Slack.

Internal Helpdesk Plans:

1. Starter Plan: $24 per user per month
2. Professional Plan: $49 per user per month
3. Enterprise Plan: Custom pricing for larger organizations with more than 200 Slack channels

External Helpdesk Plans:

1. Starter Plan: $40 per month for 10 Slack channels
2. Professional Plan: $80 per month for 10 Slack channels
3. Enterprise Plan: Custom pricing based on specific needs and number of Slack channels

Integration Product Pricing:

1. Starter Plan: $49 per month for 250 tickets
2. Professional Plan: $89 per month for 250 tickets
3. Enterprise Plan: Custom pricing based on requirements

There is also a 15% discount for businesses that choose to pay annually.
Free Version Supported
Free Trial Supported

Pricing

$10 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

ClearFeed
Founded: 2021
Bangalore, India
clearfeed.ai/

Company Information

Pleesher
Founded: 2015
France
pleesher.com

Alternatives

Alternatives

Categories

Customer Service Supported

Categories

Productivity Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Integrations

Slack Supported
ClickUp Supported
Freshdesk Supported
GitHub Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Teams Supported
Salesforce Supported
Zendesk Supported

Integrations

Slack Supported
ClickUp Not Supported
Freshdesk Not Supported
GitHub Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Zendesk Not Supported
Claim ClearFeed and update features and information
Claim ClearFeed and update features and information
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