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About

CivicRecordsOnline is public records request management software for city clerks and records specialists. Every request lives in one place: who asked, what is needed, when it is due under state law, what has been sent, and a complete audit history. Redaction is included in every tier. Instant Privacy Scan finds names, addresses, phone numbers, Social Security numbers, and license numbers as draft redactions for review. Find & Fix Everywhere erases a name or phrase across every page in one pass. Permanent Safety Lock burns redactions into a flattened release copy that cannot be reversed. Smart Medical Catching flags health details and the names of minors. Redaction is deterministic pattern matching, so the same input gives the same output every time. The product supports all 50 states' public records laws, with deadline rules and business day counting built in. Pricing: $99, $199, $299, or $499 per month. No contract. No implementation fee. 14-day free trial for government agencies.

About

The release of information requires a coordinated effort by individuals and teams within and across agencies and third-party organizations. Responses have to be timely and must balance rights of access with the need to protect sensitive content. Designed to support specialist staff and teams to navigate these complex requirements, Objective OpenGov helps you rapidly respond to information access requests. Workflow automation reduces time spent on administration, and increases the number of responses you're able to process. Workflows support process owners to assign, track and dispatch information access requests according to timelines. Provide participants with checklists and instructions of what is required of them as well as informing them on the legislative requirements. Set response dates and other key dates for each stage of the process. Actionable emails and automated notifications ensure the response is released to the applicant on time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

City clerks, records officers, and records specialists at local government agencies (cities, counties, and special districts).

Audience

Government agencies and departments looking for a solution to respond to information access requests faster

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month per agency
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Paldam LLC
Founded: 2026
United States
www.civicrecordsonline.com

Company Information

Objective
Australia
www.objective.com.au/products/objective-opengov

Alternatives

Alternatives

Libria

Libria

MSF&W
ATIPXpress

ATIPXpress

OPEXUS
NextRequest

NextRequest

CivicPlus
Libria

Libria

MSF&W

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim CivicRecordsOnline and update features and information
Claim CivicRecordsOnline and update features and information
Claim Objective OpenGov and update features and information
Claim Objective OpenGov and update features and information