NextRequest

NextRequest

CivicPlus
+
+

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About

CivicRecordsOnline is public records request management software for city clerks and records specialists. Every request lives in one place: who asked, what is needed, when it is due under state law, what has been sent, and a complete audit history. Redaction is included in every tier. Instant Privacy Scan finds names, addresses, phone numbers, Social Security numbers, and license numbers as draft redactions for review. Find & Fix Everywhere erases a name or phrase across every page in one pass. Permanent Safety Lock burns redactions into a flattened release copy that cannot be reversed. Smart Medical Catching flags health details and the names of minors. Redaction is deterministic pattern matching, so the same input gives the same output every time. The product supports all 50 states' public records laws, with deadline rules and business day counting built in. Pricing: $99, $199, $299, or $499 per month. No contract. No implementation fee. 14-day free trial for government agencies.

About

Give your agency a boost on compliance regulations and laws. With NextRequest powered by CivicPlus, you can rapidly respond to audits, examinations, and legal inquiries with our suite of compliance features. Easily track record requests, communications, and document production for proof of compliance. Agencies of all types and sizes use NextRequest to accept, coordinate, and fulfill record requests all in one place. Our public records management software works cross-departmentally to streamline requests so that no request goes unanswered. Automate your workflow and ensure requests are seen through from start to finish. Accept requests through a modern online portal. Connect requesters with self-serve information. Route to staff automatically. Maintain compliance with dashboards and audit trails.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

City clerks, records officers, and records specialists at local government agencies (cities, counties, and special districts).

Audience

Governments of all sizes that need an effective public records and FOIA request management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month per agency
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Paldam LLC
Founded: 2026
United States
www.civicrecordsonline.com

Company Information

CivicPlus
Founded: 2001
United States
www.civicplus.com/foia-request-management/

Alternatives

Alternatives

ATIPXpress

ATIPXpress

OPEXUS
Libria

Libria

MSF&W
FOIAXpress

FOIAXpress

OPEXUS

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim CivicRecordsOnline and update features and information
Claim CivicRecordsOnline and update features and information
Claim NextRequest and update features and information
Claim NextRequest and update features and information